At a Glance
- Tasks: Support our veterinary team in providing exceptional care to pets and assist with various duties.
- Company: Join CVS Vets, a leading veterinary services provider passionate about animal welfare.
- Benefits: Enjoy competitive pay, generous leave, staff discounts, and health benefits.
- Other info: Be part of an inclusive team that celebrates diversity and supports your growth.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Strong communication skills, empathy, and experience in animal care are essential.
The predicted salary is between 25000 - 30000 £ per year.
Join Our Team as a Veterinary Receptionist! Are you ready to put pets first? At CVS Vets, we make pets a priority every day! We're on the lookout for a dynamic and passionate animal enthusiast to step into the role of a Veterinary Receptionist.
Location: Roundswell, Pilton and Mullacott.
Contract: PERMANENT
Hours: 30 hours per week
Shift Pattern: 3 day week 8.30-6.15pm and 1 Saturday/1 Sunday over an 8 week period 8.30-5pm.
About CVS CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.
About the role The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Duties:
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we're looking for in our Veterinary Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you:
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders and more!
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
Patient Care Assistant in Barnstaple employer: Southdown Veterinary Group
Southdown Veterinary Group is an exceptional employer, offering a supportive work culture where your passion for animal welfare can truly shine. Located in Middlesbrough, our team enjoys competitive benefits such as annual leave and staff discounts, alongside ample opportunities for professional growth in a dynamic emergency veterinary environment. Join us to make a meaningful impact on the lives of pets and their owners while working with a dedicated team of professionals.
Contact Details:
Southdown Veterinary Group Recruitment Team
