Team Leader

Team Leader

Full-Time 22000 - 26000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support vulnerable adults in their recovery journey.
  • Company: Southcroft Healthcare Lodge, dedicated to empowering individuals in a therapeutic environment.
  • Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Level 3 NVQ in Health and Social Care or equivalent experience required.
  • Other info: Join a growing organisation with 24 homes across South-West London.

The predicted salary is between 22000 - 26000 Β£ per year.

Southcroft Lodge provides hotel-style accommodation for patients discharged from hospital, support for those in Crisis in the Community, long-term supported-living community placements and B&B step-down from the hospital. Our aim is to provide a therapeutic, structured environment for Clients to continue their recovery in the community. We empower the individuals we work with to realise their potential.

Southcroft Healthcare Lodge are currently looking for a motivated, enthusiastic, qualified and experienced professional to join our team as Team Leader.

We have 24 homes and counting, across South-West London, working with local authorities and mental health trusts to place vulnerable adults within one of our 4 pathways:

  • Supported Living Services
  • Hospital Step-Down
  • Hospital Discharge
  • Community Services

We empower the individuals we work with to realise their potential through:

  • the co-production and achievement of personalised goals and therapeutic activities
  • promoting safe and healthy community living

We put our Service Users at the heart of decision-making, working in partnership with them to provide quality services that are responsive and efficient.

Essential Requirements:

  • Level 3 NVQ in Health and Social Care or Level 3 Diploma in Health and Social Care or working towards this qualification (or completion upon acceptance of post)
  • Computer and IT literacy at a level that supports the role to which employed (to be tested in interview)
  • Ability to undertake specific service training as directed by senior staff
  • Training in Mental Health Customer Service qualification or other relevant qualification
  • Demonstrate a working knowledge and understanding of Mental Health and Recovery principles

The Successful Candidate Will:

  • Be efficient, dependable and disciplined
  • Have good interpersonal skills and the ability to develop superior working relationships
  • Have great organisational and prioritisation skills, as well as the ability to multitask
  • Be adept at collaborating with different teams within the organisation as well as third party stakeholders and professionals

Application Information:

Please ensure you complete our application form and upload a current CV. Closing date for applications: 12 noon, Tuesday 16 December 2025. Interviews: Week commencing 22 December 2025.

Team Leader employer: Southcroft Healthcare Lodge Ltd

Southcroft Healthcare Lodge Ltd is an exceptional employer that prioritises the well-being and professional growth of its staff. With a commitment to providing a supportive and therapeutic environment for vulnerable adults, employees benefit from a collaborative work culture, comprehensive training opportunities, and the chance to make a meaningful impact in the community. Located in South-West London, our team enjoys a dynamic workplace where every member is empowered to contribute to the recovery and empowerment of our clients.
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Contact Detail:

Southcroft Healthcare Lodge Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company! Research Southcroft Healthcare Lodge and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.

✨Tip Number 3

Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, teamwork, and problem-solving skills. This is your chance to shine and show how you align with their values.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Team Leader

Level 3 NVQ in Health and Social Care
Computer and IT Literacy
Mental Health Knowledge
Customer Service Skills
Interpersonal Skills
Organisational Skills
Prioritisation Skills
Multitasking Ability
Collaboration Skills
Understanding of Recovery Principles
Dependability
Discipline
Motivation
Enthusiasm

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your qualifications in Health and Social Care, and any relevant experience you have in mental health or community services.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about empowering individuals and how your values align with Southcroft Healthcare Lodge's mission. Keep it engaging and personal!

Showcase Your Interpersonal Skills: In your application, emphasise your ability to build relationships and work collaboratively. Mention specific examples of how you've successfully worked with teams or supported individuals in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Make sure to complete the application form and upload your CV before the deadline – we can't wait to see what you bring to the team!

How to prepare for a job interview at Southcroft Healthcare Lodge Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of mental health principles and recovery strategies. Familiarise yourself with Southcroft Healthcare Lodge's mission and values, as well as the specific services they offer. This will show that you're genuinely interested in the role and understand the environment you'll be working in.

✨Showcase Your Skills

Prepare to discuss your interpersonal skills and how you've built strong relationships in previous roles. Think of specific examples where you've demonstrated great organisational skills or multitasking abilities. This is your chance to shine, so have those stories ready!

✨Get Tech-Savvy

Since computer and IT literacy is essential for this role, make sure you're comfortable with any relevant software or tools. If you know what systems Southcroft uses, try to familiarise yourself with them beforehand. Being tech-savvy can really set you apart from other candidates.

✨Ask Thoughtful Questions

Interviews are a two-way street, so prepare some insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

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