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- Tasks: Manage night activities and ensure quality care for vulnerable adults.
- Company: Join a growing organization dedicated to empowering individuals in South-West London.
- Benefits: Enjoy a structured rota with 4 shifts on, 4 days off, and competitive salary.
- Why this job: Make a real impact in the lives of others while developing your management skills.
- Qualifications: Must have NVQ Level 4, experience in quality assurance, and a cleared DBS check.
- Other info: Be part of a supportive team that values commitment and collaboration.
The predicted salary is between 33120 - 34776 £ per year.
Southcroft Lodge are an expanding not-for-profit Social Care organization that provides high-quality accommodation and support for Service Users who experience Serious Mental Illnesses. We provide hotel-style accommodation for patients discharged from hospital, support for those in Crisis in the Community, long-term supported-living community placements and step-down from the hospital.
Our aim is to provide a therapeutic, structured environment for Clients to continue their recovery in the community, empowering the individuals we work with to realise their potential.
Position:
On-Call Night Manager
Salary: £33,120 – £34,776
We are looking to appoint two motivated and enthusiastic, qualified and experienced professionals to join our team as On-Call Night Managers.
The Rota structure is – 4 shifts on; 4 days off. 22:00 – 09:30.
We now have 28 homes and counting, across South-West London, working with Local Authorities and Mental Health Trusts to place vulnerable adults within one of our 4 Pathways:
- Hospital Discharge
- Hospital Step-Down
- Supported Living Services
- Community Services
We empower the individuals we work with to realise their potential:
i) through the co-production and achievement of personalised goals and therapeutic activities
ii) through promoting safe and healthy community living
iii) we put our Service Users at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective, and efficient.
The main role of the On-Call Night Manager is to:
- Manage and oversee night-to-night activities, accommodation and care within the schemes, ensuring that out-of-hours service delivery is within the framework of Southcroft Lodge’s core values, and in line with Policies and Procedures to provide safe, efficient, effective and caring services for all our Service Users.
- Provide Management and guidance for all in-house teams out of hours, weekends, and Bank Holidays.
- Ensure there is continuity of care from day to night shifts with no reduction in quality of care and support for Service users and staff.
Key responsibilities are: (Amongst others) Primarily to manage, provide support and managerially oversee all:
- Clinical incidents
- Safeguarding concerns
- Medical emergencies
- Emergency Maintenance jobs
- Business continuity issues
- IT/ printer issues
- Provide additional cover on shifts as response to Risk/ sickness/ incidents
- Acceptance of Emergency placements and ASB (Merton)
Requirements:
The successful candidate will:
- Be efficient, dependable and disciplined.
- Have good interpersonal skills and the ability to develop superior working relationships.
- Not participate in any negative aspects against the organisation.
- Have great organisational and prioritisation skills, as well as the ability to multitask.
- Be adept at collaborating with different teams within the organisation.
ESSENTIAL CRITERIA:
Education and Qualifications
- Must be NVQ Level 4 and above qualified
- Proven experience as a quality assurance manager or similar role
- Thorough knowledge of methodologies of quality assurance and standards
- Cleared DBS Check
- Work additional hours as required by the business
- Commitment and loyalty to the organisation’s mission, aims & objectives
- Ambition and drive to help the organisation develop
- Must be a car driver, with own vehicle to get to schemes
Other information:
For further details, please see attached Job Description.
Closing date for applications is 12 noon Wednesday 19 March 2025.
Interviews to be confirmed.
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On-Call Night Manager employer: Southcroft Healthcare Lodge Ltd
Contact Detail:
Southcroft Healthcare Lodge Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Call Night Manager
✨Tip Number 1
Familiarize yourself with the core values and policies of Southcroft Lodge. Understanding their mission and how they empower service users will help you align your responses during the interview.
✨Tip Number 2
Highlight your experience in managing clinical incidents and safeguarding concerns. Be prepared to discuss specific examples where you've successfully handled similar situations in the past.
✨Tip Number 3
Demonstrate your interpersonal skills by preparing to share how you've built strong working relationships in previous roles. This is crucial for the collaborative environment they are looking for.
✨Tip Number 4
Since the role requires flexibility, be ready to discuss your availability and willingness to work additional hours. Showing that you're dependable and committed can set you apart from other candidates.
We think you need these skills to ace On-Call Night Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the On-Call Night Manager role. Emphasize your NVQ Level 4 qualification and any previous management experience in similar settings.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the organization. Discuss how your skills in managing clinical incidents, safeguarding concerns, and emergency situations make you a great fit for the role.
Highlight Interpersonal Skills: In your application, emphasize your interpersonal skills and ability to develop strong working relationships. Provide examples of how you've successfully collaborated with different teams in past roles.
Show Commitment to Values: Demonstrate your commitment to the organization's mission and values in your application. Explain how you can contribute to providing safe, efficient, and caring services for vulnerable adults.
How to prepare for a job interview at Southcroft Healthcare Lodge Ltd
✨Show Your Commitment to Care
Make sure to express your dedication to providing quality care and support for service users. Share examples from your past experiences where you prioritized the well-being of individuals in your care.
✨Demonstrate Your Leadership Skills
As an On-Call Night Manager, you'll need to manage teams effectively. Prepare to discuss your leadership style and provide specific instances where you've successfully guided a team through challenges or emergencies.
✨Highlight Your Problem-Solving Abilities
Be ready to talk about how you've handled clinical incidents, safeguarding concerns, or medical emergencies in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasize Your Interpersonal Skills
Since this role requires collaboration with various teams, showcase your interpersonal skills. Discuss how you've built strong working relationships and resolved conflicts in a professional setting.
