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- Tasks: Support patient care processes and perform office duties in a rehab setting.
- Company: Join Southcoast Health, a top-rated not-for-profit health system in Massachusetts and Rhode Island.
- Benefits: Enjoy competitive pay, generous time off, tuition assistance, and a 403B retirement plan.
- Why this job: Be part of a diverse team dedicated to community health and well-being.
- Qualifications: High school diploma plus medical office training; customer service skills are essential.
- Other info: Entry-level position with flexible per diem hours; must be vaccinated or exempt.
Be among the first 25 applicants! Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 6 years in a row! Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.
Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
We are searching for a talented Patient Access Rep-Rehab.
Hours: Per Diem
Shift: Day shift
Location: Southcoast Rehabilitation Services – Swansea, MA
A Career At Southcoast Health Offers You:
- A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
- Competitive pay and comprehensive benefits package
- Generous Earned Time Off Package
- Employee Wellbeing Program
- 403B Retirement Plan with company match
- Tuition assistance / Federal Loan Forgiveness programs
- Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 20 hours. Southcoast Health is an Equal Opportunity Employer.
Responsibilities:
Under general supervision of the Team Leader, Rehab Operations, perform a variety of office support, coordination of various patient care processes and other related duties in accordance with established Rehabilitation Services department policies and procedures.
Qualifications:
- Equal to completion of four years of high school plus additional specialized courses or training, secretarial school, diploma, or medical office certification.
- Duties require knowledge of medical terminology.
- Proficient keyboarding skills are essential.
- Must possess strong reasoning and critical thinking skills.
- Proficient in use of software applications such as e-mail, Word, Excel, EHR.
- Exceptional customer service skills are required.
- Over three years of related medical office work experience is required.
- Associates degree preferred.
- CPR certification is required.
- Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Pay Range: USD $16.55 - USD $27.78 /Hr.
Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
Patient Access Rep-Rehab employer: Southcoast Health
Contact Detail:
Southcoast Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access Rep-Rehab
✨Tip Number 1
Familiarise yourself with the specific medical terminology relevant to rehabilitation services. This will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Highlight your customer service skills during any interactions with the hiring team. Southcoast Health values exceptional customer service, so be prepared to share examples of how you've excelled in this area.
✨Tip Number 3
Research Southcoast Health's culture and values. Understanding their commitment to community and diversity can help you align your responses in interviews and show that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your experience with software applications like EHR, Word, and Excel. Being able to confidently talk about your proficiency in these tools will set you apart from other candidates.
We think you need these skills to ace Patient Access Rep-Rehab
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Patient Access Rep-Rehab position. Tailor your application to highlight relevant experiences and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in medical office work, customer service skills, and proficiency with software applications like Word and Excel. Mention any specific training or certifications that align with the job requirements.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for healthcare and your commitment to patient care. Use specific examples from your past experiences to demonstrate how you can contribute to Southcoast Health's mission.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a healthcare setting.
How to prepare for a job interview at Southcoast Health
✨Know Your Medical Terminology
Since the role requires knowledge of medical terminology, brush up on relevant terms and phrases. This will not only help you answer questions confidently but also demonstrate your preparedness for the position.
✨Showcase Your Customer Service Skills
Exceptional customer service is a must for this role. Prepare examples from your past experiences where you provided outstanding service, especially in challenging situations. This will highlight your ability to handle patient interactions effectively.
✨Familiarise Yourself with Software Applications
The job requires proficiency in software like Word, Excel, and EHR systems. If you have experience with these tools, be ready to discuss it. If not, consider doing a quick online tutorial to familiarise yourself with their basic functions.
✨Prepare for Critical Thinking Questions
Expect questions that assess your reasoning and critical thinking skills. Think of scenarios where you had to solve problems or make decisions quickly, and be prepared to explain your thought process during the interview.
