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For Companies At a Glance
- Tasks: Manage billing and collections for patient accounts using software like Epic.
- Company: Join Southcoast Health, a top-rated not-for-profit health system in Massachusetts and Rhode Island.
- Benefits: Enjoy competitive pay, generous time off, tuition assistance, and a 403B retirement plan.
- Why this job: Be part of a community-focused culture that values diversity and offers professional growth.
- Qualifications: High school diploma plus specialised training; medical billing experience preferred.
- Other info: Hybrid work schedule after initial training; must be vaccinated or exempt.
Overview
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission – it’s our way of life, and you’ll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!
We are searching for a talented Patient Accounts Representative
Hours:40hrs
Shift:Day shift; 7:00am – 3:30pm
Location: Southcoast Business Center – Fairhaven, MA; This position will follow a hybrid schedule; After 90 day in the office training candidate will be required to work in the office 2 days per week.
A career at Southcoast Health offers you:
- A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
- Competitive pay and comprehensive benefits package
- Generous Earned Time Off Package**
- Employee Wellbeing Program
- 403B Retirement Plan with company match
- Tuition assistance / Federal Loan Forgiveness programs
- Professional growth opportunities and customized leadership training
**Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Compensation: Pay rate will be determined based on level of experience.
Responsibilities
Under the supervision of the Manager, Patient Accounts Third Party and Team Leader, the Patient Accounts Representative is responsible for the appropriate billing and collections of receivables for Southcoast Hospitals Group. Utilizing various software, including Epic, to process patient accounts. Review and analyze billing and denial information. Contact insurers, employers, patients and other hospital departments to resolve outstanding accounts.
Qualifications
- Education equal to the completion of four years of high school plus additional specialized courses or training.
- Third party medical billing experience with knowledge of CPT/HCPCS/ICD coding is strongly preferred.
- Working knowledge of Excel and Word preferred.
- Minimum of three (3) years of office experience or billing certification from an accredited school is preferred.
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Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Pay Range
USD $17.05 – USD $28.28 /Hr.
Rotation Schedule Requirement
N/A #J-18808-Ljbffr
Patient Accounts Representative employer: Southcoast Health System, Inc.
Contact Detail:
Southcoast Health System, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Accounts Representative
✨Tip Number 1
Familiarise yourself with the software mentioned in the job description, particularly Epic. Having a solid understanding of how to navigate and utilise this system will give you a significant edge during the interview process.
✨Tip Number 2
Brush up on your knowledge of CPT, HCPCS, and ICD coding. Being able to demonstrate your expertise in these areas will show that you're well-prepared for the responsibilities of the role.
✨Tip Number 3
Network with current or former employees of Southcoast Health. They can provide valuable insights into the company culture and what it takes to succeed as a Patient Accounts Representative.
✨Tip Number 4
Prepare specific examples from your past experience that highlight your problem-solving skills, especially in billing and collections. This will help you articulate your value to the team during the interview.
We think you need these skills to ace Patient Accounts Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Patient Accounts Representative position. Understand the responsibilities and qualifications required, such as billing experience and knowledge of coding.
Tailor Your CV: Customise your CV to highlight relevant experience in medical billing and office work. Emphasise any specific skills related to CPT/HCPCS/ICD coding and your proficiency with software like Epic, Excel, and Word.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community-focused healthcare. Mention why you want to work at Southcoast Health and how your background aligns with their mission and values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Southcoast Health System, Inc.
✨Understand the Company Culture
Before your interview, take some time to research Southcoast Health's values and mission. They pride themselves on being community-focused and care-driven, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Billing Knowledge
Since the role requires third-party medical billing experience, brush up on your knowledge of CPT, HCPCS, and ICD coding. Be ready to provide examples of how you've successfully handled billing and collections in previous roles.
✨Demonstrate Communication Skills
As a Patient Accounts Representative, you'll need to communicate effectively with insurers, patients, and other departments. Prepare to share examples of how you've resolved conflicts or clarified billing issues in the past.
✨Prepare for Technical Questions
Familiarise yourself with the software mentioned in the job description, particularly Epic. Be ready to discuss your experience with Excel and Word, as well as any specific tools you've used in previous positions to manage patient accounts.
