At a Glance
- Tasks: Support the General Manager in running a successful restaurant and leading the team.
- Company: Join Neds Noodle Bar, where we serve the best noodles in a vibrant environment.
- Benefits: Starting salary of £32,000–£35,000, quarterly profit share, and 28 days paid holiday.
- Other info: Opportunities for career progression towards General Manager and potential business ownership.
- Why this job: Gain real responsibility, lead a passionate team, and make a difference every day.
- Qualifications: Experience in hospitality, strong kitchen knowledge, and a passion for great food.
The predicted salary is between 30285 - 37015 £ per year.
Working for Neds is not just a job — it's a career. At Neds Noodle Bar, we are on a mission to provide a loving and cultured environment for our customers and our people, while serving what we believe are the Number One Noodles in a Box.
We are looking for a hands-on Assistant General Manager/ Deputy Manager who wants to take real responsibility, help lead a successful restaurant and grow their career with us. As Assistant General Manager, you will be the General Manager's trusted second-in-command, supporting them in leading the restaurant's people, performance, standards and profitability. You will lead shifts independently, develop your team, solve problems and help drive the business forward.
At Neds, great leadership starts in the kitchen. We take enormous pride in our product quality, operational flow and steps of service. We believe you can only truly understand and maintain these standards when you are actively involved in the operation yourself. That's why our Assistant General Managers are expected to spend at least one day a week working in and leading from the kitchen. We want someone who can work alongside the team, understand the challenges first-hand, coach people and lead by example — not simply manage from the sidelines.
Our brand standards, operational flow, steps of service and product quality are non-negotiable. Within those standards, we encourage you to take initiative, make decisions and find ways to make your restaurant better. You are the right hand of the chief! You'll help set the tone, support your General Manager and make sure the restaurant is clean, efficient, welcoming and profitable. And because we believe managers should share in the success they help create, you'll participate in our quarterly profit share scheme.
Your future with Neds: We are a small business with four locations, and we believe in developing talented people who genuinely enjoy running restaurants. For an ambitious Assistant General Manager, the next step is becoming a General Manager — whether that's taking over an existing Neds restaurant or leading a new location as we expand. Beyond that, we have a proven pathway towards business ownership. Outstanding managers may eventually progress towards becoming an Owner Manager, Neds Business Partner or Franchise Operator, depending on the opportunities available. This is a long-term journey built on performance, experience and trust, with the potential to work towards business ownership without a large financial commitment at the outset. We're looking for a great Assistant General Manager first. If you prove yourself and have the ambition to progress, we'd love to help you get there.
What you'll be responsible for:
- Supporting the General Manager in running the restaurant and delivering strong performance.
- Working at least one day a week in the kitchen, leading by example and maintaining our product and service standards.
- Leading shifts independently and taking charge when the General Manager is absent.
- Training, developing and motivating the team across both kitchen and front-of-house operations.
- Delivering consistently excellent food, service and customer experience.
- Maintaining Neds standards across cleanliness, food quality, operational flow and safety.
- Supporting the management of sales, labour, stock, waste, costs and profitability.
- Assisting with recruitment, team development and staff retention.
- Identifying opportunities to improve the restaurant and putting ideas into action.
We don't want someone who is simply the best person on shift. We want someone who can help build a great team, develop others and contribute to a restaurant that performs consistently, even when managers aren't standing over everyone.
What we're looking for:
- Strong practical kitchen knowledge and experience in a busy food operation — essential.
- Ideally at least 2 years' supervisory or management experience in hospitality or QSR.
- A genuinely hands-on leader, confident working alongside the kitchen team.
- A strong people person who enjoys training, coaching and developing others.
- Commercial awareness and an understanding of sales, labour, stock and profit.
- High standards, attention to detail and passion for great food and customer experience.
- Upbeat, approachable, chatty and human-loving.
- Energetic, positive and comfortable making decisions and taking responsibility.
- Able to balance initiative with teamwork and strict brand standards.
- Good basic IT, maths and written and spoken English.
- Wok or Asian food experience is an advantage, but strong QSR kitchen and operational experience is more important.
- Flexible to work some evenings, weekends and holidays.
What we offer:
- £32,000–£35,000 starting salary depending on experience.
- Quarterly profit share.
- 28 days paid holiday.
- Meal on every shift.
- Training and development.
- Staff parties and team events.
- A friendly, supportive working environment.
- Real responsibility and the opportunity to make a difference.
- Genuine career progression towards General Manager, with longer-term opportunities towards business ownership for the right person.
If you love being in the heart of the operation, leading great people, delivering great food and want to build a future with Neds, we'd love to hear from you.
Deputy Manager in London employer: Southbank
Paris Baguette in London offers an exceptional work environment for those passionate about food and customer service. With a strong emphasis on teamwork and collaboration, employees enjoy opportunities for personal growth, generous staff discounts, and a supportive culture that prioritises quality and guest satisfaction. Join us to be part of a vibrant bakery café where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Southbank. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Southbank
Don't be shy about reaching out to Southbank directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Southbank and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Southbank
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
