Cognita is seeking a Senior Manager, Parent Experience, UK to shape the parent journey across our UK portfolio. You will drive conversion, retention and loyalty by personalising interactions, shaping signature events and applying rigorous quality standards.
You’ll lead data-informed decisions using CRM insights, embed standards from enquiry to 90 days, and coach school teams to deliver exceptional hospitality at scale. Regular travel across UK sites is required.
Head of Parent Experience, UK – Premium Hospitality employer: Southbank
Paris Baguette in London offers an exceptional work environment for those passionate about food and customer service. With a strong emphasis on teamwork and collaboration, employees enjoy opportunities for personal growth, generous staff discounts, and a supportive culture that prioritises quality and guest satisfaction. Join us to be part of a vibrant bakery café where your contributions are valued and recognised.
