Data and Analytics Lead

We are currently recruiting for an experienced Data and Analytics Lead to join our IT department on a full-time, permanent basis. As a key strategic role reporting to the Head of IT, you will lead the development of Southbank Centre’s organisational data strategy. Working collaboratively across multiple departments, you will embed a culture of data-informed decision-making and drive innovation through actionable insight. With a firm grasp of data architecture, analytics tools, and governance, you will ensure the organisation has the infrastructure and skills needed to harness data effectively, helping teams to unlock their potential and deliver meaningful impact.

What you'll do:

• The successful candidate will oversee the development and implementation of scalable analytics infrastructure while leading cross-functional collaboration on data initiatives.
• From establishing best practice in data governance and privacy, to guiding the use of predictive modelling and AI where appropriate, your role will be central to shaping how we understand and act on our data.
• As well as driving forward Southbank Centre’s strategic ambitions, you’ll help equip teams across the organisation to make better use of data, offering training, guidance, and coaching to support a more confident, data-literate culture.

What you'll bring to the role:

• Proven experience leading data strategy, with a strong foundation in data science, BI platforms, and statistical analysis.
• Confidence managing data infrastructure, including architecture, tools and systems that support organisational-wide needs.
• Understanding of data governance, privacy, and compliance (e.g. GDPR), and experience embedding frameworks that ensure legal and ethical data use.
• Ability to translate complex data into accessible insights that inform strategy and business decisions.
• A collaborative and inclusive approach, with experience supporting and upskilling others to build confidence in data use.

Please download the Job Description for a full overview of this role responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre.

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self-motivated to acquire new skills and knowledge relevant to the role.

Benefits & Perks:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment.
• 28 days annual leave, plus bank holidays (pro-rata for part time employees).
• Hybrid working model (3 days office working, 2 days from home).
• Enhanced sick pay.
• Enhanced family leave benefits.
• Up to 30% discounts at onsite retail, food and beverage vendors.
• Staff ticket offers for Southbank Centre events.
• Free entry to Hayward Gallery.
• Free/discounted entry with other reciprocal organisations.
• Free staff yoga.
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7.
• Season ticket loan.
• Cycle to work scheme.

The deadline for applications is 23:59 on the closing date for the job posting.