Commercial Events Officer
Application Deadline: 19 September 2026
Department: Commercial Events
Employment Type: Permanent - Full Time
Location: Southbank, London
Compensation: £32,800 / year
Description
We are currently looking for a Commercial Events Officer to join our Commercial team on a full time permanent contract.
If you’re someone who is confident, resilient, and a good problem solver, who enjoys working with customers and has great interpersonal skills, then this could be the role for you. You will gain an understanding of the role commercial activity has within Southbank Centre and an opportunity to develop your customer service skills, gain experience in administration and of course, manage events. Working with some of the biggest names in business and entertainment; BFI, BAFTA, ITV, as well as Universities, brand activations and filming, everyday is different and exciting.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
Key Responsibilities
- Be responsible for the coordination and implementation of Commercial & Development (fundraising team) events across the venue function rooms, both internal events and private hires, including venue booking and set-up, and catering.
- You will communicate with clients to ensure the successful delivery of all events.
- Be a point of contact for enquiries relating to venue hire of function rooms, commercial filming and photography and brand activations Liaise with Southbank Centre colleagues in all relevant departments and with external contractors and other external stakeholders to ensure the successful delivery of allocated events.
- To use the systems required to deliver a sustained, first-class level of customer service and to resolve any day-to-day operational issues that may affect the delivery of function room events.
Skills & Experience
- Experience of planning and executing events in a similar sector, venue or field.
- Is able to communicate and work well with a wide range of people with tact and diplomacy and is able to communicate positively with Southbank Centre’s key stakeholders.
- Has excellent project and time management skills; Is able to work on own initiative as well as effectively within a team.
- Has a keen interest in and appreciation of Southbank Centre and a belief in its mission.
Benefits
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Hybrid working model (4 days office working, 1 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for SC events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
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Commercial Events Officer employer: Southbank Centre
Southbank Centre is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. As the UK's largest arts centre, it provides unique opportunities for professional growth within a dynamic environment, where your contributions directly enhance the safety and experience of millions of visitors each year. With a competitive benefits package and a commitment to public engagement, working here means being part of a transformative journey in one of Europe's leading cultural destinations.
