Commercial Events Administrator
Application Deadline: 24 November 2026
Department: Commercial Events
Employment Type: Permanent - Full Time
Location: Southbank, London
Compensation: £32,800 / year
Description
We are currently looking for a Commercial Events Administrator to join our Commercial Events team on a full time, permanent contract. The Commercial Events team manages all aspects of commercial venue hires across Southbank Centre as well as cultivation/fundraising & other internal events. We're best known as the home of the BAFTAs, BFI London Film Festival, many high profile film premieres and the graduation venue of choice for most of London’s top Universities.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Key Responsibilities
- Provide day-to-day administrative support to the Commercial Events team.
- Manage and monitor the Commercial Events shared inbox, responding to enquiries, directing requests to the appropriate team members, and ensuring actions are followed up in a timely manner.
- Maintain the Commercial Events Dashboard, shared drive and other digital systems, support with the maintenance of accurate data on Artifax, and keep all files in good order, including archiving when appropriate.
- Coordinate the contracting process for Commercial Events, producing and issuing client contracts in accordance with team procedures and event requirements.
- Generate, verify and issue client invoices in line with agreed contracts, liaising between Finance, sales and event managers to ensure compliance with financial protocols.
Skills & Experience
- Experience of supporting an operational team, streamlining and coordinating processes to deliver and maintain an effective office management and filing system.
- Experience of supporting a sales team, managing shared inboxes, responding to internal enquiries and coordinating site visits.
- Excellent IT skills and experience working with a range of digital platforms, office applications and business systems, with the confidence to troubleshoot issues and support colleagues.
- Experience of diary management, meeting management and minuting meetings.
- Able to build strong relationships with both our internal and external stakeholders.
Benefits
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Hybrid working model (4 days office working, 1 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for SC events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
Commercial Events Administrator employer: Southbank Centre
Southbank Centre is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. As the UK's largest arts centre, it provides unique opportunities for professional growth within a dynamic environment, where your contributions directly enhance the safety and experience of millions of visitors each year. With a competitive benefits package and a commitment to public engagement, working here means being part of a transformative journey in one of Europe's leading cultural destinations.
