At a Glance
- Tasks: Deliver top-notch customer service and prepare delicious food and drinks at our vibrant sports centre.
- Company: Join BH Live, a dynamic team at the newly redeveloped Southampton Outdoor Sports Centre.
- Benefits: Enjoy competitive pay, gym membership, training opportunities, and a fun work environment.
- Other info: Flexible hours with opportunities for growth and recognition in a supportive team.
- Why this job: Be part of exciting events and create memorable experiences for our guests every day.
- Qualifications: Food safety Level 2 qualification and excellent communication skills are essential.
The predicted salary is between 26510 - 26510 £ per year.
BH Live is recruiting for a Food and Beverage Assistant to join our team at the newly redeveloped Southampton Outdoor Sports Centre. You will support the day-to-day delivery of the hospitality operation at the Outdoor Sports Centre, including a café service, food and drink preparation, customer service, stock control and ensuring cleaning standards are adhered to. You will also provide hospitality support for scheduled events.
You will provide a welcoming, efficient and great customer service experience whilst ensuring all food safety, health and safety, cash handling and operational procedures are followed.
You will:
- Deliver excellent customer service across the café, bar, retail and event hospitality areas.
- Prepare and serve food and drinks in line with agreed standards and procedures.
- Support the delivery of hospitality for events, bookings and centre activities.
- Operate tills and EPoS systems accurately, following cash handling procedures.
- Maintain high standards of cleanliness, hygiene and presentation across hospitality areas.
- Follow all food safety, allergen, licensing and health and safety procedures.
- Assist with stock replenishment, stock rotation and reporting low stock levels.
To be successful you will need:
- A valid food safety & hygiene Level 2 qualification.
- Great customer service and communication skills.
- An understanding of the importance of food hygiene and cleanliness.
- The ability to remain calm and professional during busy periods.
- A flexible approach to working hours, as you may be required to work evenings, weekends and bank holidays.
We offer:
- Onsite parking
- Training and development opportunities
- BH Live Active - Gym membership
- Health cash plan
- Employee Assistance programme
- Company pension matched up to 6% contributions
- Colleague discount on food and drink
- Colleague recognition
- Birthday / Celebratory day off
- Loyalty Rewards
To apply: All applications are to be made via the BH Live Careers site: careers.bhlive.org.uk.
Food & Beverage Assistants in Southampton employer: Southampton Outdoor Sports Centre
BH Live is an exceptional employer, offering a vibrant work culture at the newly redeveloped Southampton Outdoor Sports Centre. With a focus on employee growth through training and development opportunities, alongside benefits like gym membership and a generous pension scheme, we ensure our Food & Beverage Assistants thrive in a supportive environment while delivering outstanding customer service.
Contact Details:
Southampton Outdoor Sports Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistants in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Southampton Outdoor Sports Centre. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Southampton Outdoor Sports Centre
Don't be shy about reaching out to Southampton Outdoor Sports Centre directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistants in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Southampton Outdoor Sports Centre and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Southampton Outdoor Sports Centre
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
