Waiter/Waitress

Waiter/Waitress

Southampton Full-Time No home office possible
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At a Glance

  • Tasks: Serve guests with exceptional hospitality in a fast-paced, premium restaurant environment.
  • Company: Join Harbour Hotels, a prestigious collection of luxury properties across stunning locations.
  • Benefits: Enjoy career progression, discounts, and freshly prepared meals while on duty.
  • Why this job: Be part of a top dining destination known for its vibrant atmosphere and exceptional service.
  • Qualifications: Previous experience in high-end restaurants and a passion for food and guest service required.
  • Other info: Applicants must be eligible to work in the UK or hold a valid work permit.

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Join the Team at The Jetty – Harbour Hotel Southampton

Who we are…

Harbour Hotels are a collection of prestigious properties nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city locations, with exciting restaurant concepts and our unique HarSPA brand at many sites. In 2018, we were proud to be named AA Hotel Group of the Year – an accolade that reflects the passion and excellence of our growing team.

About The Jetty…

Located within the award-winning Harbour Hotel Southampton, The Jetty is a 2 AA Rosette seafood restaurant, renowned for its fresh, seasonal menus and stunning waterfront views. As one of the city’s top dining destinations, The Jetty is known for its exceptional service, stylish ambiance, and vibrant cocktail and wine offering. We’re proud to deliver outstanding hospitality to both hotel guests and local diners alike.

The role…

We are currently seeking a talented and experienced Waiter or Waitress to join our dynamic restaurant team at The Jetty. You will need previous experience working in a high-quality food and beverage setting, a genuine passion for hospitality, and the ability to deliver exceptional service in a fast-paced, premium environment.

Key attributes we’re looking for:

Proven experience in a high-end restaurant or similar environment

A passion for food, wine, and top-tier guest service

Excellent communication and interpersonal skills

Ability to work well within a team and under pressure

Attention to detail and a natural flair for hospitality

What’s in it for you…

At Harbour Hotels, we believe in nurturing talent and offering genuine opportunities for growth. Here’s what you can expect:

Excellent progression opportunities within the Harbour Hotels Group

Bespoke career development and training pathways

Hotel stay, food and beverage discounts across the group

Access to a wide range of retail and lifestyle discounts

Employee Assistance Programme

Freshly prepared staff meals while on duty

If you’re passionate about hospitality and ready to take the next step in your career with one of the South Coast’s most acclaimed restaurants, we’d love to hear from you.

Apply now with your CV and become part of The Jetty experience.

Please note: Applicants must be eligible to work in the UK or hold a valid UK work permit/visa.

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Waiter/Waitress employer: Southampton Harbour Hotel

At Harbour Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates passion and excellence in hospitality. As part of The Jetty team at the award-winning Harbour Hotel Southampton, you will enjoy excellent progression opportunities, bespoke training pathways, and a range of employee benefits including discounts across our hotels and freshly prepared meals while on duty. Join us in delivering outstanding service in one of the South Coast's top dining destinations, where your growth and well-being are our priority.
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Contact Detail:

Southampton Harbour Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/Waitress

✨Tip Number 1

Familiarise yourself with The Jetty's menu and the types of dishes they serve. Being knowledgeable about their offerings will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Highlight your previous experience in high-end restaurants when networking or speaking with current employees. This can help you make connections and get insider tips on what the team values most in a candidate.

✨Tip Number 3

Demonstrate your passion for hospitality by engaging with the restaurant's social media. Comment on posts, share your experiences, and show that you are an active member of the community, which can help you stand out.

✨Tip Number 4

Prepare to discuss how you handle pressure and teamwork in a fast-paced environment. Think of specific examples from your past roles that showcase your ability to thrive under such conditions, as this is crucial for success at The Jetty.

We think you need these skills to ace Waiter/Waitress

Excellent Communication Skills
Interpersonal Skills
Attention to Detail
Teamwork
Ability to Work Under Pressure
Passion for Food and Wine
Customer Service Skills
Time Management
Problem-Solving Skills
Adaptability
Knowledge of Food Safety Standards
Sales Skills
Multitasking Abilities
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience in high-end restaurants or similar environments. Emphasise your skills in food and beverage service, as well as any relevant training or certifications.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role at The Jetty. Mention specific experiences that demonstrate your ability to deliver exceptional service in a fast-paced environment.

Highlight Key Attributes: In your application, clearly outline how you meet the key attributes they are looking for, such as excellent communication skills, teamwork, and attention to detail. Use examples from your past roles to illustrate these qualities.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.

How to prepare for a job interview at Southampton Harbour Hotel

✨Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm for providing exceptional service, as this is a key attribute they are looking for.

✨Demonstrate Your Experience

Be prepared to discuss your previous roles in high-end restaurants or similar environments. Highlight specific situations where you excelled under pressure and delivered outstanding service, as this will showcase your suitability for the role.

✨Communicate Effectively

Excellent communication skills are essential for a waiter or waitress. Practice clear and confident communication, and be ready to answer questions about how you would handle various customer interactions or challenges in a busy restaurant setting.

✨Emphasise Teamwork

Since the role requires working well within a team, share examples of how you've successfully collaborated with colleagues in the past. This will demonstrate your ability to contribute positively to the dynamic environment at The Jetty.

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