At a Glance
- Tasks: Deliver exceptional spa treatments and ensure a memorable experience for every guest.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Enjoy discounts on stays, treatments, food, and drinks, plus health support and competitive salary.
- Other info: Work in a striking hotel with award-winning restaurants and a vibrant rooftop bar.
- Why this job: Be part of a dynamic team with opportunities for growth and a unique work culture.
- Qualifications: NVQ Level 2 & 3 qualified; TEMPLE SPA and ELEMIS training is a plus.
The predicted salary is between 24000 - 36000 £ per year.
We have a superb opportunity for a Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company, this role will include weekend & evening shifts.
Ideally, you will be NVQ Level 2 & 3 qualified and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.
As Spa Therapist you will be required to carry out a variety of treatments including massage, you will be knowledgeable, friendly and committed to ensuring that every guest's visit to the Spa is one to remember. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Therapist you’ll also be supporting your manager to maximise revenue through careful diary management and proactive selling.
Who we are…
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
Featuring stunning contemporary interiors, alongside the group’s award-winning restaurant and spa brands and the city’s most exciting rooftop destination bar, the hotel’s unique design reflects Southampton’s thriving marine culture and offers a gateway to the beautiful Solent.
On the ground floor, The Jetty restaurant, already an award-winning concept drifts out onto an extensive outdoor terrace, featuring luxury relaxation pods to take in the marina views. A further large open plan lounge provides the perfect setting for informal drinks and dining.
The top floor features ‘HarBAR on 6th’, a spectacular rooftop destination bar, kitchen and club, with outdoor fire pits and a wood fired pizza oven. Head here for great cocktails, relaxed dining and the most stunning sunset views.
The hotel features Southampton’s most impressive events space – perfect for weddings and events with the capacity for up to 250 guests.
What’s in it for you…
- Discounted room rates for all Crew, across all Harbour Hotels
- Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Spa Therapist in Southampton employer: Southampton Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for hospitality. As a Breakfast Bartender at the stunning Southampton Harbour Hotel, you will enjoy full-time morning hours, with opportunities for career progression and enticing staff benefits such as hotel stays and complimentary meals, making it a rewarding place to grow your skills and advance your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Southampton
✨Tip Number 1
Familiarise yourself with the specific treatments offered by TEMPLE SPA and ELEMIS, as having knowledge about these brands can set you apart. Consider practicing some of their techniques or even booking a treatment to experience it firsthand.
✨Tip Number 2
Network with current or former employees of Harbour Hotels on platforms like LinkedIn. They can provide insights into the company culture and what they look for in a Spa Therapist, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss how you can contribute to maximising revenue through diary management and proactive selling. Think of examples from your past experiences where you successfully upsold services or managed client bookings effectively.
✨Tip Number 4
Showcase your passion for delivering exceptional service during any interactions with the hiring team. Be ready to share stories that highlight your commitment to creating memorable experiences for clients, as this aligns perfectly with the role.
We think you need these skills to ace Spa Therapist in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your qualifications, especially your NVQ Level 2 & 3 certifications. Include any relevant training with TEMPLE SPA and ELEMIS, as this will set you apart from other candidates.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for delivering exceptional service. Mention specific experiences where you have gone above and beyond for clients, and express your enthusiasm for working at Harbour Hotels.
Highlight Relevant Experience:In your application, emphasise your experience in performing various treatments, particularly massages. Discuss how your knowledge and friendly approach contribute to creating memorable experiences for guests.
Showcase Your Sales Skills:Since the role involves diary management and proactive selling, include examples of how you've successfully upsold services or products in previous roles. This will demonstrate your ability to maximise revenue for the spa.
How to prepare for a job interview at Southampton Harbour Hotel
✨Showcase Your Qualifications
Make sure to highlight your NVQ Level 2 & 3 qualifications during the interview. If you have any training or experience with TEMPLE SPA or ELEMIS, mention it as this could set you apart from other candidates.
✨Demonstrate Your Passion for Service
Express your enthusiasm for delivering exceptional service. Share examples of how you've gone above and beyond for clients in previous roles, as this aligns with the company's commitment to memorable guest experiences.
✨Prepare for Client Consultations
Be ready to discuss how you approach client consultations. Think about how you would assess a client's needs and tailor treatments accordingly, as this is crucial for the role of a Spa Therapist.
✨Understand Revenue Maximisation
Familiarise yourself with concepts of diary management and proactive selling. Be prepared to discuss how you can contribute to maximising revenue through effective scheduling and upselling treatments.
