At a Glance
- Tasks: Welcome guests and provide exceptional service in a luxury hotel environment.
- Company: Join Harbour Hotels, a prestigious hotel group known for its stunning locations.
- Benefits: Enjoy competitive salary, career progression, discounts, and meals on duty.
- Other info: Full training provided, with opportunities for internal promotions.
- Why this job: Be part of a vibrant team and grow your hospitality career with us.
- Qualifications: Previous hotel reception experience and a friendly, outgoing personality.
The predicted salary is between 24000 - 36000 € per year.
Who we are... Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In ****, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role... We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year's Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.
What's in it for you.... At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you.
Receptionist in Southampton employer: Southampton Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment where team members can thrive. With excellent progression opportunities, bespoke career pathways, and unique training programmes, employees are empowered to grow within the prestigious hotel group. Additionally, staff enjoy competitive salaries, discounts on hotel stays and dining, and a stylish uniform, making it a truly rewarding place to work in the beautiful locations across the South.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values, locations, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your friendly personality and passion for service excellence, as these are key traits Harbour Hotels is looking for.
✨Tip Number 3
Dress to impress! Make sure you wear something smart and professional for your interview. A stylish outfit not only boosts your confidence but also shows that you understand the importance of presentation in the hospitality industry.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Receptionist in Southampton
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your CV reflects your friendly and outgoing personality. Highlight any experiences that showcase your passion for service excellence, as that's what we're all about at Harbour Hotels.
Tailor Your CV:Don’t just send a generic CV. Take a moment to tailor it specifically for the Hotel Receptionist role. Mention any relevant experience with hotel reservation systems like OPERA or Reslynx, even if it's just a little bit!
Keep It Professional:While we love a friendly vibe, remember to keep your application professional. Use clear language, check for typos, and make sure your CV is well-structured. First impressions count, and we want to be impressed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Southampton Harbour Hotel
✨Know Your Stuff
Familiarise yourself with Harbour Hotels and their unique offerings. Understand their values, the locations of their hotels, and what sets them apart in the hospitality industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Personality
As a receptionist, a friendly and outgoing personality is key. During the interview, let your warmth shine through. Practice answering common questions with a smile and maintain an approachable demeanour. Remember, they’re looking for someone who can create a welcoming atmosphere for guests.
✨Highlight Relevant Experience
If you have hotel reception experience, be ready to discuss specific situations where you excelled in customer service or handled challenging scenarios. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
