At a Glance
- Tasks: Support the reception team and assist guests with luggage.
- Company: Join Harbour Hotels, a prestigious hotel group known for luxury and excellence.
- Benefits: Enjoy competitive pay, career progression, discounts, and meals on duty.
- Other info: Exciting training opportunities and stylish uniforms await you!
- Why this job: Be part of a vibrant team in a dynamic hospitality environment.
- Qualifications: Friendly personality and a passion for customer service; experience is a plus but not required.
The predicted salary is between 20000 - 28000 € per year.
Who we are…Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role…We have a superb opportunity for a Day Porter who will support the reception team with the arrival and departure of our guests. You will need to have a friendly and outgoing personality, a can-do attitude, a flexible approach to work and a passion for customer service excellence. Aspects of this job may involve carrying luggage therefore physical fitness is essential. Previous experience of working in a hotel environment is desirable although not essential as fully training will be given.
What’s in it for you….At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you.
Porter in Southampton employer: Southampton Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment where team members can thrive. With excellent progression opportunities, bespoke career pathways, and unique training programmes, employees are empowered to grow within the prestigious hotel group. Located in stunning settings across the South, staff enjoy competitive salaries, generous discounts, and a supportive culture that prioritises customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Day Porter, you'll be interacting with guests regularly. Think about scenarios where you can demonstrate your friendly and outgoing personality. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. Even if it’s just a casual chat, showing that you care about your appearance reflects your attitude towards the job.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Harbour Hotels site. It shows initiative and gives you a better chance of being noticed by the hiring team. Plus, you’ll find all the latest opportunities there!
We think you need these skills to ace Porter in Southampton
Some tips for your application 🫡
Craft a Friendly CV:Make sure your CV reflects your friendly and outgoing personality. Highlight any customer service experience you have, even if it’s not in a hotel setting. We want to see that can-do attitude shine through!
Tailor Your Cover Letter:Don’t just send a generic cover letter! Tailor it to Harbour Hotels and the Day Porter role. Mention why you’re excited about joining our team and how your skills align with our commitment to exceptional hospitality.
Show Off Your Flexibility:Since the role requires a flexible approach to work, make sure to mention any previous experiences where you adapted to changing situations or took on various tasks. We love team players who can roll with the punches!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Harbour Hotels family!
How to prepare for a job interview at Southampton Harbour Hotel
✨Show Your Personality
As a Day Porter, having a friendly and outgoing personality is key. During the interview, let your natural charm shine through. Smile, make eye contact, and engage with the interviewer to demonstrate your passion for customer service.
✨Know the Company
Do a bit of homework on Harbour Hotels before your interview. Familiarise yourself with their values, the unique HarSPA brand, and their commitment to exceptional hospitality. This will show that you’re genuinely interested in being part of their team.
✨Highlight Relevant Experience
Even if you don’t have direct hotel experience, think about any customer service roles you've had. Be ready to share examples of how you’ve handled guest interactions or worked in a team. This will help the interviewer see how your skills can transfer to the Porter role.
✨Prepare for Physical Tasks
Since the role involves carrying luggage, be prepared to discuss your physical fitness. You might even want to mention any relevant activities or sports you participate in that keep you active. This shows you’re ready for the demands of the job!
