At a Glance
- Tasks: Create unforgettable guest experiences as a Host at our vibrant restaurant.
- Company: Join the Harbour Hotels Group, known for luxury hospitality and exceptional service.
- Benefits: Enjoy competitive pay, discounts on stays, meals, and wellness support.
- Other info: Flexible hours with opportunities for career growth and unique training.
- Why this job: Be the first point of contact and make guests feel valued every day.
- Qualifications: Passion for hospitality and excellent communication skills are essential.
The predicted salary is between 28103 - 34348 £ per year.
Harbour Hotels Group Host Hospitality With Personality At Harbour Hotels, we believe luxury hospitality is about more than beautiful surroundings.
It's about the people who create unforgettable experiences within them.
Our growing collection of luxury lifestyle hotels, restaurants and spas can be found in some of the UK's most desirable locations.
Each destination is unique, but they all share the same commitment to exceptional hospitality, outstanding service and creating memorable experiences for our guests.
We're looking for people with warmth, energy and personality.
People who take ownership, rise to challenges, adapt with confidence and genuinely care about delivering exceptional guest experiences.
If you're passionate about hospitality and want to be part of a business that's ambitious, growing and committed to excellence, we'd love to hear from you.
The Role We have a superb opportunity for a Host at the Har BAR on 6th to join the restaurant team.
As our Host you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence.
Excellent interpersonal communication skills and flair for hospitality are essential.
For the role there will need to be flexibility on working public holidays and weekends.
About You You are a warm, welcoming, and personable individual who loves creating memorable guest experiences.
As the first point of contact for our guests, you'll have a genuine passion for hospitality and a natural ability to make everyone feel valued from the moment they arrive.
To succeed in this role, you'll bring: Exceptional customer service and communication skills.
A friendly, positive, and professional attitude.
A natural commercial mindset Confidence in engaging with guests and managing bookings.
Strong organisation and attention to detail.
A team-focused approach and willingness to help others.
The ability to remain calm and solution-focused in a busy environment.
Previous experience in a customer-facing hospitality role is desirable, but above all, we're looking for someone who is passionate about people and delivering outstanding service.
What's In It For You?
Competitive salary across all roles Discounted room rates for all Crew, across all Harbour Hotels Treat yourself with 25% discount on Har SPA and Temple Spa treatments, across our 11 spas Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants Mental health and wellbeing support, for you and your immediate family 24/7 GP services, for you and your immediate family Bespoke nutrition & fitness advice for all Crew Group Life Cover Free Access to Stream, our employee wellbeing and lifestyle platform, offering discounts, rewards, financial wellbeing tools and more.
Group and hotel based incentive schemes Excellent progression opportunities within Harbour Hotels Individual and bespoke career and progression pathways Unique on-the-job training and development with an opportunity for internal promotions within the group Meals included whilst on duty Sophisticated & unique uniforms designed for Harbour Hotels Ready to Join Us?
If you have the skills, experience and passion we're looking for and would like to be part of a team dedicated to delivering exceptional hospitality, we'd love to hear from you.
Please apply with your up-to-date CV.
Please note that only applicants with the right to work in the UK will be considered for this position.
We look forward to hearing from you.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Host/Hostess employer: Southampton Harbour Hotel
Southampton Harbour Hotel is an exceptional employer, offering a vibrant work culture where teamwork and dedication are celebrated. With a focus on employee growth, we provide comprehensive training and clear pathways for career advancement within the Harbour Hotels Group, all while working in the beautiful setting of Southampton. Join us to be part of a dynamic team that prioritises safety, comfort, and high standards for both guests and staff.
StudySmarter Expert Advice🤫
We think this is how you could land Host/Hostess
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Southampton Harbour Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Southampton Harbour Hotel
Don't be shy about reaching out to Southampton Harbour Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host/Hostess
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Southampton Harbour Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Southampton Harbour Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
