At a Glance
- Tasks: Create unforgettable experiences for guests while driving luxury cars and assisting VIPs.
- Company: Join the prestigious Southampton Harbour Hotel & Spa, a five-star luxury destination.
- Benefits: Earn excellent cash tips, enjoy staff discounts, and access ongoing training.
- Other info: Flexible shifts with fantastic career progression opportunities in a supportive team.
- Why this job: Meet celebrities, drive luxury vehicles, and thrive in a dynamic hospitality environment.
- Qualifications: Passion for hospitality, outstanding communication skills, and a full UK driving licence required.
The predicted salary is between 22050 - 26950 £ per year.
Do you want to drive luxury sports cars?
Do you want to meet celebrities, cruise guests and VIPs?
Do you want to earn excellent cash tips while working in one of Southampton's most prestigious hotels?
If you've answered yes, we'd love to hear from you.
Southampton Harbour Hotel & Spa is looking for an enthusiastic, confident and personable Concierge to become the face of our luxury five-star hotel.
Every day is different, from welcoming high-profile guests and cruise passengers to assisting with luxury vehicles and creating unforgettable guest experiences.
This is an exciting opportunity for someone who enjoys meeting people, takes pride in delivering exceptional service and thrives in a fast-paced luxury environment.
- What you'll be doing
- Creating memorable first and last impressions for every guest.
- Welcoming guests with genuine warmth and professionalism.
- Assisting with luggage and escorting guests to their rooms.
- Valeting and parking a range of luxury and high-performance vehicles. - Full UK Driving licence required and over the age of 25.
- Organising taxis, cruise transfers and local transportation.
- Providing expert recommendations on Southampton's restaurants, attractions and events.
- Supporting guests with special requests, celebrations and personalised experiences.
- Working closely with Reception, Housekeeping and our Restaurants to ensure seamless guest journeys.
- Delivering the five-star service standards that Harbour Hotels are renowned for.
What we're looking for
- A genuine passion for hospitality and creating exceptional guest experiences.
- Outstanding communication and interpersonal skills.
- A positive, can-do attitude with plenty of initiative.
- A full UK driving licence with confidence driving both manual and automatic vehicles.
- Smart, professional appearance and excellent attention to detail.
- Flexibility to work shifts, including weekends and bank holidays.
Why join Southampton Harbour Hotel?
- Drive luxury and sports cars.
- Meet celebrities, VIPs and guests from around the world.
- Earn generous cash tips on top of your salary.
- Work in Southampton's flagship luxury waterfront hotel.
- Fantastic career progression opportunities within Harbour Hotels.
- Staff discounts across our hotels, restaurants and spas.
- Ongoing training and development.
- Be part of a passionate, friendly and supportive team.
If you're passionate about luxury hospitality and want a role where no two days are ever the same, we'd love to welcome you to the Southampton Harbour Hotel family.
- Expected Salary (this is not sent to the employer)
- Postcode
(optional) I am a diversity candidate.
I am BAME or from a disadvantaged background or over 55 years old or Non-Binary or Disabled or Non-Heterosexual etc.
* We do not send this information with job applications.
What is BAME? | Why do we ask?
#J-18808-Ljbffr
Concierge in Eastleigh employer: Southampton Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for hospitality. As a Breakfast Bartender at the stunning Southampton Harbour Hotel, you will enjoy full-time morning hours, with opportunities for career progression and enticing staff benefits such as hotel stays and complimentary meals, making it a rewarding place to grow your skills and advance your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge in Eastleigh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Southampton Harbour Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Southampton Harbour Hotel
Don't be shy about reaching out to Southampton Harbour Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Concierge in Eastleigh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Southampton Harbour Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Southampton Harbour Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
