Casual Safety Steward in Southampton

Casual Safety Steward in Southampton

Southampton Full-Time On-site
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At a Glance

  • Tasks: Join our stewarding team to ensure a safe and enjoyable matchday experience for fans.
  • Company: Be part of Southampton Football Club, a Premier League team with a vibrant culture.
  • Benefits: Enjoy flexible hours, training opportunities, and the chance to work in a dynamic environment.
  • Other info: Level 2 Certificate in Spectator Safety provided for eligible applicants.
  • Why this job: Perfect for those seeking their first job or wanting to be part of the football action!
  • Qualifications: No experience needed; just bring a positive attitude and a willingness to help others.

Location: St Mary’s Stadium, Southampton

Contract Type: Casual, flexible hours to suit

Criminal Record Check Required: Standard

Looking for a step into employment and an opportunity to be part of Professional Football?

Southampton Football Club is looking for individuals who want to be at the heart of the game action!

We are currently recruiting for multiple Stewarding roles, such as: Crowd, Pitch Protection, Matchday Response, and Exit Gate Stewards: all to work at our St Mary’s Stadium on Match Days.

This role would be perfect for someone who is looking for a step into employment, looking to try a new work environment, needs flexible shifts or is unable to commit to a permanent position.

As a Steward you will be delivering a fantastic experience for everyone coming to St Mary’s Stadium, supporting fans & visitors with your welcoming approach, and helping to keep people safe on match days & other events. You don’t need previous experience or qualifications, just a can-do attitude and willingness to help others. A Level 2 Certificate in Spectator Safety is offered to applicants who do not already have it.

We’ve all had different experiences and backgrounds, but we share the same values and it’s these shared values that bring us together as Southampton Football Club. Whatever your experience or background, we want to hear from you - come and join the Saints family!

Role Responsibilities

To work as part of the stewarding team to deliver a safe event.

To ensure spectator compliance with stadium (ground) regulations.

To assist with the safe circulation of spectators.

To prevent overcrowding.

To prevent and respond to incidents of disorder.

To be visible and accessible to spectators who may need any kind of assistance.

To carry out personal searches of spectators entering the stadium.

To compile clear written report cards when dealing with any recordable incident.

Who are we looking for?

A clear and effective communicator

An ability to remain calm in challenging circumstances.

An ability to produce clear well written incident reports.

A team player who shows a willingness to go the extra mile to assist supporters.

In some stewarding positions, previous experience may be required.

Applicants who do not currently hold a Level 2 Certificate in Spectator Safety must complete a course to obtain the qualification. This certificate is required to be eligible for work as a Steward at Southampton Football Club.

How should I apply?

Just click on the apply button below, enter your details and answer a quick pre-screening questionnaire, then attach your CV.

We welcome applications at any time and are actively recruiting and interviewing candidates to start with us as soon as possible.

Southampton Football Club is part of St. Mary’s Football Group, which also includes the affiliated registered charity – the Saints Foundation.

We as a Group compete as a Premier League club at the highest level of professional football with a culture which promotes respect, unity, aspiration, innovation and discipline – this is The Southampton Way.

We look for people with integrity, compassion and support for those around them; people who take pride in what they do with an honest approach, who embrace a challenge while also being accountable for their decisions; people who have the energy and passion to bring an innovative approach to their role and strive to be different from the rest; people with the aspiration to lead the way and become an example to others.

Within the walls of St. Mary’s Stadium, Staplewood Campus, the Bath Academy and our other sites and development centers across the South of England, you’ll be given the platform to work in a vibrant, intelligent and challenging environment with the potential to develop and become the best at what you do.

We don’t stand still, we are constantly moving forward.

Be part of it…

Winner of the 2017 Employee Engagement Company of the Year.

Southampton Football Club promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We have the Disability Confident Award, which we pride ourselves on with regard to the commitment to employing disabled people and judging people on their abilities alone.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Southampton Football Club is an Equal Opportunities Employer

Employment is subject to the provision of proof of eligibility to work in the UK.

Southampton Football Club recognises that the safety and protection of those children and young people in day to day contact with the Club is paramount. We are committed to creating a safe culture for all. As such, you may be subject to a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up any role.

Southampton Football Club is committed to protecting the privacy and security of every applicant’s personal information. Please see our Recruitment Privacy Notice and Group Privacy & Data Protection Policy on our main careers page for further information .

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Casual Safety Steward in Southampton employer: Southampton Football Club

Saints Foundation, the charity of Southampton Football Club, is an exceptional employer dedicated to making a positive social impact in the community. Located at St Mary’s Stadium, we offer a collaborative and inclusive work culture, comprehensive health and wellbeing initiatives, and numerous professional development opportunities, all while providing meaningful employment that directly contributes to improving the lives of individuals across Southampton. Join us to be part of a passionate team that values integrity, compassion, and innovation, ensuring you thrive both personally and professionally.

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Contact Details:

Southampton Football Club Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Casual Safety Steward in Southampton

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We think you need these skills to ace Casual Safety Steward in Southampton

Effective Communication Skills
Calmness Under Pressure
Teamwork
Customer Service Orientation
Incident Reporting
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.

Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.

Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Southampton Football Club. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.

Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Southampton Football Club.

How to prepare for a job interview at Southampton Football Club

✨Know Your Security Protocols

In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Southampton Football Club.

✨Demonstrate Situational Awareness

Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.

✨Emphasise Teamwork & Communication

Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Southampton Football Club.

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You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Southampton Football Club.