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- Tasks: Join our Front of House team to create a welcoming atmosphere for guests at St. Mary's Stadium.
- Company: Be part of Southampton Football Club, a Premier League team with strong core values.
- Benefits: Enjoy competitive pay, learning opportunities, and work alongside passionate individuals.
- Why this job: Experience the excitement of events while developing your skills in a vibrant environment.
- Qualifications: Customer service skills are a plus; no experience necessary but a positive attitude is essential.
- Other info: Flexible casual role with potential for growth in a dynamic football club setting.
Casual Catering Assistant page is loaded
Casual Catering Assistant
Apply locations Northam Home time type Part time posted on Posted 10 Days Ago time left to apply End Date: July 29, 2025 (4 days left to apply) job requisition id RQ-030814
Be part of our journey…
Location: St Mary’s Stadium
Contract Type: Casual
Criminal Record Check: DBS Basic
What is the role?
We have an exciting opportunity for a dedicated team of Front of House Assistants to join us at St. Mary’s Stadium, working across the Northam Fan Zone and The Dell.
What will you be doing?
Our Front of House team plays a vital role in creating a welcoming atmosphere for all guests at The Dell and The Northam Fan Zone, ensuring they enjoy an exceptional experience.
As a key member of the team, you will provide friendly and professional service, greeting guests and assisting with their needs. You will also support the planning and preparation of events at The Dell and the Northam Fan Zone, including setting up and clearing away.
In this role, you will handle payments and process card transactions with accuracy and efficiency. Additionally, you will address customer enquiries, resolve any issues promptly, and collaborate with colleagues to ensure seamless operations. Maintaining the cleanliness and presentation of front of house areas will also be an important part of your responsibilities.
Is this you?
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Excellent customer service skills and ability to work well under pressure.
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Strong attention to detail and organisational abilities.
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Ability to communicate effectively with all.
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Follow H&S and food safety guidance.
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Previous experience in a customer facing would be beneficial but not essential.
How this benefits you…
If you are successful, you can look forward to a healthy benefits package.
How this benefits you…
If you are successful, you can look forward to a healthy benefits package;
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A competitive hourly rate.
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Opportunity to work for a professional football club.
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Working in an environment with strong core values.
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Learning and development opportunities.
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Working with likeminded individuals.
How can I apply?
Just click on the apply button, enter your details and answer a quick pre-screening questionnaire, then attach your CV.
The closing date for applications is 28 July 2025.
*We reserve the right to close this vacancy early, if a high volume of applicants are received.*
About Us
About Us
POTENTIAL INTO EXCELLENCE
Southampton Football Club is part of St. Mary’s Football Group, which also includes the affiliated registered charity – the Saints Foundation.
We as a Group compete as a Premier League club at the highest level of professional football with a culture which promotes respect, unity, aspiration, innovation and discipline – this is The Southampton Way.
We look for people with integrity, compassion and support for those around them; people who take pride in what they do with an honest approach, who embrace a challenge while also being accountable for their decisions; people who have the energy and passion to bring an innovative approach to their role and strive to be different from the rest; people with the aspiration to lead the way and become an example to others.
Within the walls of St. Mary’s Stadium, Staplewood Campus, the Bath Academy and our other sites and development centers across the South of England, you’ll be given the platform to work in a vibrant, intelligent and challenging environment with the potential to develop and become the best at what you do.
We don’t stand still, we are constantly moving forward.
Be part of it…
Winner of the 2017 Employee Engagement Company of the Year.
Southampton Football Club promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We have the Disability Confident Award, which we pride ourselves on with regard to the commitment to employing disabled people and judging people on their abilities alone.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.
We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.
Southampton Football Club is an Equal Opportunities Employer
Employment is subject to the provision of proof of eligibility to work in the UK.
Southampton Football Club recognises that the safety and protection of those children and young people in day to day contact with the Club is paramount. We are committed to creating a safe culture for all. As such, you may be subject to a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up any role.
Southampton Football Club is committed to protecting the privacy and security of every applicant’s personal information. Please see our Recruitment Privacy Notice and Group Privacy & Data Protection Policy on our main careers page for further information .
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Casual Catering Assistant employer: Southampton Football Club
Contact Detail:
Southampton Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Catering Assistant
✨Tip Number 1
Familiarise yourself with the atmosphere and values of Southampton Football Club. Understanding 'The Southampton Way' will help you align your responses during any interviews, showcasing that you share their commitment to respect, unity, and innovation.
✨Tip Number 2
Prepare to demonstrate your customer service skills in a practical way. Think of examples from past experiences where you provided excellent service or resolved issues effectively, as this role heavily relies on these abilities.
✨Tip Number 3
Show enthusiasm for working in a fast-paced environment like St. Mary’s Stadium. Highlight any previous experience in similar settings, even if it’s informal, to illustrate your ability to thrive under pressure.
✨Tip Number 4
Network with current or former employees of Southampton Football Club if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Casual Catering Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in catering or hospitality. Emphasise skills like attention to detail, communication, and the ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the club. Mention specific experiences that demonstrate your customer service skills and how you align with the values of Southampton Football Club.
Prepare for the Pre-Screening Questionnaire: Take time to thoughtfully answer the pre-screening questionnaire. Use this opportunity to express your passion for the role and the football club, and ensure your answers reflect your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Southampton Football Club
✨Show Your Customer Service Skills
As a Casual Catering Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, even if it's from previous roles or experiences.
✨Demonstrate Teamwork
This role involves working closely with others. Highlight your ability to collaborate and support your colleagues, especially in high-pressure situations like events at the stadium.
✨Be Ready for Practical Scenarios
You might be asked how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks at once. Think through these scenarios beforehand to show your problem-solving skills.
✨Know the Venue and Its Values
Familiarise yourself with St. Mary's Stadium and the values of Southampton Football Club. Showing that you understand their culture and are excited about being part of it can set you apart from other candidates.
