TEC Advisor
Do you understand how assistive technology can support people to live independently at home? Do you have excellent people skills and the ability to solve problems and identify solutions that meet customer needs? If so, we would like to hear from you.
We have an exciting one-year secondment opportunity for a TEC Advisor to support, develop and deliver our strategic vision for Technology Enabled Care across Adult Social Care and the NHS, promoting TEC as a first-choice option.
The successful candidate will have excellent verbal and written communication skills, along with an understanding of customers who may have complex needs or vulnerabilities. They will be confident in problem solving and identifying appropriate solutions.
You will act as a source of expertise on assistive technology, providing training, advice and support to teams across Adult Social Care and the NHS. This may be delivered face to face, by email or by telephone. You will actively promote the service and available technologies to support a joined‑up approach, with the aim of increasing City Telecare customers and helping to achieve the correct level of support and cost savings for Adult Social Care and the NHS.
You will need excellent organisational skills to manage your own workload effectively. The role will also involve gathering customer outcome data, using computer systems and producing reports based on the information collected.
The role is Monday to Friday, 37 hours per week, and offered as a one-year secondment. Applicants must seek approval from their line manager before applying.
What we can offer you:
Salary: The salary band for this role is £33,119 - £37,562 per annum. The starting salary is £33,119 with annual progression through the salary bands.
Here at SCC we have a range of different benefits, a few examples can be found below.
- Excellent local government pension with 15.2% employer contribution
- Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday 25–31 days, based on role and service
- Flexible working options (role-dependent)
- Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
- Veteran-friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)
#J-18808-Ljbffr
TEC Advisor in Southampton employer: Southampton City Council
Southampton City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the community. As an Emergency Telecare Advisor, you will benefit from comprehensive training and development opportunities, ensuring your growth in a role that makes a meaningful impact on the lives of vulnerable residents. With a commitment to teamwork and resilience, you'll find a rewarding environment that values compassion and quick decision-making in a dynamic 24/7 service.
