Southampton City Council’s Service Centre is hiring Service Support Officers to be the first point of contact for residents, tenants and businesses. You will resolve queries, signpost customers and ensure requests are handled efficiently across multiple channels.
You will work in a fast-paced, customer-focused environment with strong emphasis on accuracy, teamwork and our values of trust, pride, respect and accountability.
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Service Support Officer: Elevate Customer Care & Impact in Southampton employer: Southampton City Council
Southampton City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the community. As an Emergency Telecare Advisor, you will benefit from comprehensive training and development opportunities, ensuring your growth in a role that makes a meaningful impact on the lives of vulnerable residents. With a commitment to teamwork and resilience, you'll find a rewarding environment that values compassion and quick decision-making in a dynamic 24/7 service.
