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- Tasks: Lead impactful community programmes and coordinate services to improve local outcomes.
- Company: Southampton City Council, partnering with Hampshire Constabulary for community transformation.
- Benefits: Competitive salary, generous holidays, flexible working, and health support.
- Other info: Join a dynamic team focused on community engagement and innovative solutions.
- Why this job: Make a real difference in diverse communities and shape the future of St Mary’s.
- Qualifications: Degree-level qualification and experience in complex, multi-agency environments.
The predicted salary is between 65222 - 73834 £ per year.
Grade 13 Fixed Term 24 months – Spinal Column Points (SCP): 52–56 – £64,690 – £71,544. Secondments will be considered, but must have line managers approval.
Step into a role that changes lives, places and the future of our city. Southampton City Council, working in close partnership with Hampshire Constabulary, are seeking an exceptional leader to deliver one of the city’s most ambitious and high‑profile place‑based programmes. This is a rare opportunity to lead the delivery of Clear, Hold, Build in St Mary’s, locally branded as Building a Brighter Future. This internationally recognised approach tackles organised crime while establishing a new neighbourhood locality model that brings services together to improve outcomes for residents, starting off in Thornhill. This role is about making a visible, lasting difference to residents, businesses, and communities.
About The Role
St Mary’s, Southampton is a neighbourhood facing serious challenges including organised crime, drug supply, child criminal exploitation, and serious youth violence. In response, Southampton City Council and Hampshire Constabulary are working together to deploy the Clear, Hold, Build methodology combining targeted enforcement with long‑term community‑led solutions. St Mary’s is also the most diverse community in the city, home to some of the most talented primary‑aged pupils and strong community assets. It is an area of huge potential and has been placed at the heart of the city’s regeneration plans. Alongside this, the postholder will lead the development of a neighbourhood based locality approach in Thornhill, bringing together council services, partners and the voluntary and community sector into a co‑located, integrated model that improves welfare, wellbeing and outcomes for the whole community.
What You Will Do
- Lead the delivery of Building a Brighter Future in St Mary’s, ensuring police activity is complemented by coordinated council, partner and community action.
- Coordinate a wide range of services across the council, police, and voluntary and community sector to ensure cohesion, collaboration and impact.
- Establish and embed a neighbourhood locality model in Thornhill, improving the effectiveness and outcomes of service delivery.
- Provide highly visible leadership within communities, across partner organisations and within the council.
- Co‑produce solutions with local residents, ensuring community voice shapes delivery and long‑term change.
- Create simple, effective solutions to complex problems, in adverse and high‑pressure circumstances.
- Measure success, track impact and drive continuous improvement.
- Respond positively and confidently to professional and public scrutiny.
- Drive innovation, creativity, resilience and agility in tackling entrenched challenges.
Who We Are Looking For
- A degree‑level professional or management qualification.
- An extensive track record of success in complex, multi‑agency environments.
- Significant experience of working across organisational and system boundaries.
- Outstanding coordination, programme management and leadership skills.
- The ability to influence, inspire and bring partners together.
- Proven experience of delivering results in challenging circumstances.
- Strong commitment to community engagement and co‑production.
- High levels of resilience, creativity and adaptability.
Why Join Us
- Lead delivery of an internationally recognised policing and place‑based model.
- Work at the heart of a strong partnership between the council and police.
- Shape the future of St Mary’s and Thornhill.
- Deliver a well‑funded, high‑profile programme.
- Make a real and lasting difference to communities across Southampton.
What We Can Offer You
Salary: The salary band for this role is £65,222 - £73,834. The starting salary is £65,222 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below.
- Excellent Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution).
- Generous holiday 25–31 days, based on role and service.
- Flexible working options (role‑dependent).
- Family‑friendly policies – Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents.
- Training and development, including coaching and mentoring.
- Health and wellbeing support – Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks.
- Veteran‑friendly employer with the Armed Forces Covenant.
- Retail discounts and savings through the Southampton City Council benefits platform.
- Discounted memberships at local sports and fitness centres.
- Sustainable travel benefits – low emission car scheme, cycle to work, season ticket loans.
- Employee volunteering scheme with 2 paid days leave to volunteer.
Contact Details For Informal Discussion For further information and details regarding the role, please contact Tim Nelson.
Email Recruitment contact details: Tel: 023 8083 4033.
Service Manager - Building a Brighter Future & Locality Working in Southampton employer: Southampton City Council
Contact Detail:
Southampton City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Building a Brighter Future & Locality Working in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Southampton City Council or similar organisations. Attend local events or workshops to meet potential colleagues and get the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the Clear, Hold, Build methodology and how it impacts communities. Be ready to discuss how your experience aligns with their goals and how you can contribute to making a real difference in St Mary’s and Thornhill.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully coordinated teams or projects. Highlight your ability to bring people together and drive change, as this role is all about collaboration and community engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to build a brighter future for Southampton.
We think you need these skills to ace Service Manager - Building a Brighter Future & Locality Working in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Service Manager role. Highlight your experience in complex, multi-agency environments and how you've successfully led similar initiatives.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've inspired teams and communities in the past. This is a key part of the role, so don’t hold back on demonstrating your ability to drive change.
Emphasise Community Engagement: Since this role is all about making a difference in the community, be sure to highlight your commitment to community engagement and co-production. Share any relevant experiences where you’ve worked closely with residents to create solutions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to lead in Southampton.
How to prepare for a job interview at Southampton City Council
✨Know the Programme Inside Out
Before your interview, make sure you thoroughly understand the 'Building a Brighter Future' programme. Familiarise yourself with its goals, challenges, and successes. This will not only show your genuine interest but also allow you to discuss how your experience aligns with the programme's objectives.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams or projects, especially in complex, multi-agency environments. Highlight how you inspired collaboration and drove results.
✨Emphasise Community Engagement
This role is all about making a difference in the community. Be ready to discuss your commitment to community engagement and co-production. Share specific instances where you've worked closely with local residents or organisations to create impactful solutions.
✨Prepare for Scrutiny
Given the nature of this role, you may face professional and public scrutiny. Think about how you would respond to challenging questions or feedback during the interview. Show that you can handle pressure with confidence and positivity, and that you're committed to continuous improvement.