At a Glance
- Tasks: Lead and manage a team of Passenger Assistants to ensure safe school travel.
- Company: Join Southampton City Council and make a difference in the community.
- Benefits: Competitive salary, generous holidays, flexible working, and excellent pension scheme.
- Other info: Opportunities for training, development, and employee volunteering.
- Why this job: Be part of a supportive team that enhances student travel experiences.
- Qualifications: Experience in managing remote teams and strong communication skills required.
The predicted salary is between 37280 - 40778 £ per year.
We have an exciting opportunity for a School Travel Team Leader – Passenger Assistants to join Southampton City Council (SCC) in the School Travel Service.
About the team
The School Travel Service arrange and oversee School Travel support to eligible individuals in both Mainstream and Specialist Educational Settings.
The role will manage our Passenger Assistants in delivering their roles on a daily basis alongside the existing School Travel Team Leader – Passenger Assistants.
About the role
- Day to day team management of School Travel Service staff ensuring a highly motivated and well-coordinated team deliver a safe, effective, efficient and sustainable operational service.
- Recruitment, training and wellbeing of Passenger Assistants who support clients with their travel arrangements, ensuring sufficient trained Passenger Assistants are available to deliver the service.
- Proactively seek to develop the team and their working practices and processes to ensure continuous improvement.
- Work closely with other integral Council services, such as HR, to ensure effective management of and support to a large number of remote staff.
- Play a significant role in developing an environment where Southampton is chosen over other cities as a place to work and reside.
About you
- Previous experience of Managing a large number of remote staff
- Exceptional relationship building skills
- Excellent Communication Skills, both written and verbal.
- Excellent Level of IT literacy.
- A data driven approach to planning and optimization
- Understanding of budget management and operating in accordance with financial policy and requirements.
- What we can offer you
Salary
The salary band for this role is £37,280 - £40,778 per annum. The starting salary is £37,280 with annual progression through the salary bands.
Here at SCC we have a range of different benefits, a few examples can be found below.
- Excellent local government pension with 15.2% employer contribution
- Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday 25–31 days, based on role and service
- Flexible working options (role-dependent)
- Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
- Veteran-friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
- Interview Information
Please note that interviews are scheduled for w/c 7th September 2026 to be held in person at Civic Centre, Southampton, SO14 7LY.
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School Travel Team Leader - Passenger Assistants in Southampton employer: Southampton City Council
Join our vibrant partnership of six schools in Southampton and the New Forest, where we prioritise a rich learning experience for every child. As a Classroom Play Assistant, you will be part of a collaborative and supportive team dedicated to nurturing confident learners and responsible citizens. With a strong focus on employee development and a commitment to safeguarding, we offer a fulfilling work culture that values diversity and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land School Travel Team Leader - Passenger Assistants in Southampton
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We think you need these skills to ace School Travel Team Leader - Passenger Assistants in Southampton
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Southampton City Council, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Southampton City Council and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Southampton City Council. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Southampton City Council
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Southampton City Council.
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In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Southampton City Council.
