At a Glance
- Tasks: Be the first point of contact, resolving queries and guiding residents to services.
- Company: Southampton City Council, committed to excellent customer service.
- Benefits: Flexible hours, permanent positions, and opportunities for career growth.
- Other info: Join a supportive team focused on continuous improvement.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Southampton City Council is seeking a Service Support Officer to join its Service Centre.
The role offers permanent, full-time and part-time (22 hours) positions with potential for permanence on fixed-term contracts.
You will be the first point of contact, resolve queries, and guide residents to the right service while maintaining a fast-paced, accurate and empathetic approach.
We emphasise excellent customer service, cross-team collaboration and continuous improvement of customer journeys.
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Resident Support Customer Advisor - Flexible Hours in Southampton employer: Southampton City Council
Join our vibrant partnership of six schools in Southampton and the New Forest, where we prioritise a rich learning experience for every child. As a Classroom Play Assistant, you will be part of a collaborative and supportive team dedicated to nurturing confident learners and responsible citizens. With a strong focus on employee development and a commitment to safeguarding, we offer a fulfilling work culture that values diversity and encourages personal growth.
