At a Glance
- Tasks: Manage reception and admin tasks in a vibrant school environment.
- Company: Join a supportive and inclusive school community.
- Benefits: Flexible hours, friendly team, and the chance to make a real difference.
- Other info: Opportunity for personal growth and training in First Aid.
- Why this job: Be the welcoming face of our school and thrive in a dynamic setting.
- Qualifications: Strong communication skills and a knack for multitasking.
The predicted salary is between 22950 - 28050 £ per year.
We are proud to serve a culturally rich and diverse learning community.
We are looking to appoint an additional Receptionist/Admin Assistant to join our friendly and hardworking business team.
Duties will include a wide range of reception and administrative tasks where no two days are the same.
We are looking for an exceptional team player to join our busy school office!
Are you organised, approachable and able to use your initiative? Do you enjoy working with people and thrive in a busy, varied environment?
Working in a school office is certainly not your typical 9–5 desk job!
Every day brings new challenges, and you will need to be confident managing competing priorities, multitasking and responding calmly to the unexpected.
A positive attitude and the ability to work as part of a supportive team are essential.
As a key member of our school office team, you will be the first friendly and welcoming face that our children, parents, staff and visitors see.
We are looking for someone who can provide a warm, professional and efficient service while ensuring the smooth day-to-day running of our busy school office.
We are looking for someone who
- Has a sound understanding of administration and practical experience of administrative processes.
- Has excellent written and verbal communication skills and is confident communicating with a wide range of people.
- Is warm, welcoming and professional when dealing with children, parents, colleagues and visitors, both face-to-face and over the telephone.
- Has excellent organisational and IT skills, including experience using Microsoft Word and Excel.
- Is able to manage competing and conflicting priorities, work under pressure and use their own initiative.
- Can work effectively in an environment where interruptions and unexpected situations are part of everyday life.
- Is able to maintain a high level of accuracy and concentration when completing detailed work.
- Understands the importance of safeguarding and confidentiality within a school environment.
- Is a reliable and positive team player with a flexible approach to their work.
- Holds a First Aid qualification, or is willing to undertake training.
- Has experience of using SIMS and Tucasi, or is willing to learn.
- Understands and respects the importance of maintaining confidentiality at all times.
We can offer
- An inclusive and welcoming learning community where every learner, both children and adults, is supported to thrive and achieve, regardless of their starting point.
- A happy, supportive and friendly working environment.
- A team that is committed to high expectations and standards.
- The opportunity to make a genuine difference to the daily experience of our children, families and wider school community.
Working hours
- Monday to Friday 12.30pm to 16.30pm
- Closing date
- 27th September
- Interview date
- 30th September 2026
- #J-18808-Ljbffr
Receptionist in Southampton employer: Southampton City Council
Southampton City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the community. As an Emergency Telecare Advisor, you will benefit from comprehensive training and development opportunities, ensuring your growth in a role that makes a meaningful impact on the lives of vulnerable residents. With a commitment to teamwork and resilience, you'll find a rewarding environment that values compassion and quick decision-making in a dynamic 24/7 service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Southampton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Southampton City Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Southampton City Council and let us see your personality shine through!
We think you need these skills to ace Receptionist in Southampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Southampton City Council.
Get Familiar with Our Brand:Before applying, take some time to learn about Southampton City Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Southampton City Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Southampton City Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Southampton City Council will surely appreciate.
