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- Tasks: Provide top-notch customer service and assist users at the Itchen Bridge.
- Company: Local government authority in Southampton with a community-focused mission.
- Benefits: Competitive salary, generous pension plan, and flexible working options.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: Customer service experience and GCSE Maths and English at grade C or above.
- Other info: Part-time role with opportunities for personal growth.
The predicted salary is between 26402 - 28207 £ per year.
A local government authority in Southampton seeks a part-time Toll Coordinator to join the Itchen Bridge Team. This role involves providing front-line customer service, assisting users, and maintaining traffic flow.
Candidates should have:
- Customer service experience
- IT literacy
- GCSE Maths and English at grade C or above
A salary of £26,402 to £28,207 is offered, with benefits including a generous pension plan and flexible working options.
Public-Facing Toll Coordinator (Part-Time) in Southampton employer: Southampton City Council
Contact Detail:
Southampton City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public-Facing Toll Coordinator (Part-Time) in Southampton
✨Tip Number 1
Make sure you know the ins and outs of customer service. Brush up on your communication skills and be ready to showcase how you've helped customers in the past. We want to see that you can handle front-line situations with ease!
✨Tip Number 2
Get familiar with the Itchen Bridge and its operations. Knowing the specifics about the role and the local area will show your enthusiasm and commitment. We love candidates who take the time to understand what they’re getting into!
✨Tip Number 3
Practice your IT skills! Since being IT literate is a must, make sure you're comfortable with any software or systems that might be used in the role. We appreciate candidates who are tech-savvy and ready to adapt.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so don’t hesitate to put yourself out there!
We think you need these skills to ace Public-Facing Toll Coordinator (Part-Time) in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've helped others and kept things running smoothly, especially in a front-line role like this one!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're the right fit for the Toll Coordinator position.
Highlight Your IT Skills: Since being IT literate is key for this role, don’t forget to mention any relevant tech skills you have. Whether it's using software or managing online systems, let us know how you can contribute!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Southampton City Council
✨Know Your Customer Service Basics
Since this role is all about front-line customer service, brush up on your customer service skills. Think of examples from your past experiences where you handled difficult situations or provided excellent service. Be ready to share these stories during the interview!
✨Familiarise Yourself with the Itchen Bridge
Do a bit of research on the Itchen Bridge and its significance to the local community. Understanding the context of your role will show your genuine interest in the position and help you answer questions more effectively.
✨Show Off Your IT Skills
As the job requires being IT literate, be prepared to discuss your experience with relevant software or systems. If you have any specific examples of how you've used technology to improve customer service or traffic flow, make sure to highlight those!
✨Prepare for Common Interview Questions
Think about common interview questions related to teamwork, problem-solving, and handling stress. Practising your answers can help you feel more confident. Remember, they might ask how you would manage a busy day at the toll or deal with an unhappy customer!