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- Tasks: Lead a dynamic team managing essential Gas and Electrical works across the city.
- Company: Join a supportive and innovative Maintenance and Electrical Services Team.
- Benefits: Enjoy competitive salary, flexible working, generous holidays, and health support.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: NVQ Level 3 in Management and experience in maintenance or resource planning.
- Other info: Opportunities for training, development, and employee volunteering.
The predicted salary is between 37280 - 40778 £ per year.
We have an exciting opportunity for a full‑time Programme Manager to join our Maintenance and Electrical Services Team.
About The Team
You will be part of the busy Mechanical & Electrical (M+E) Department within Housing Operations, undertaking a range of duties supporting the delivery of Gas and Electrical works across the city.
About The Role
As the M&E Department covers several different aspects of work, a varied and flexible approach is required to meet changing needs and tight deadlines for delivery through an active team. A firm understanding of construction/maintenance activities is desirable, with familiarity of Gas, Electric and Compliance Works. Ongoing support will be provided in technical areas as required, working closely with our Technical Managers.
Responsibilities
- Managing a team of Programme Support Officers (6) providing support to trade staff, managers and contractors.
- Designing internal programmes of work to maximise delivery and efficiency of trade staff.
- Working with a broad range of managers to plan, programme and deliver critical compliance & safety elements.
- Ensuring materials are ordered, managed and accounted for.
- Ensuring finance rules are followed around the raising orders and paying invoices.
- Working in partnership with Finance to deliver robust finance reporting and conclude the year‑end accounts.
- Managing direct reports, complaints, and difficult situations.
- Leading a team in a dynamic department, managing issues and problems quickly and efficiently.
- Liaising with residents, peers and colleagues; communication and customer focus are essential.
Qualifications & Experience
- NVQ Level 3 in Management (or equivalent) and at least 2 years of experience in a call centre or resource planning within a maintenance environment.
- Practical understanding of construction/property maintenance, including general repairs, void property management, asbestos, scaffolding, and damp reduction.
- Proven leadership ability to motivate a diverse team, manage performance and deliver results in a fast‑paced environment.
- Experience delivering high‑quality, customer‑focused services, ideally within social housing or public sector.
- Strong IT literacy, including MS Office and relevant systems (e.g. Total Mobile, Optimise, Business World).
- Excellent verbal and written communication skills; able to engage with stakeholders at all levels.
- Confident decision‑making and problem‑solving under pressure.
- Up‑to‑date knowledge of Health & Safety regulations and commitment to equality, diversity and inclusion.
What We Can Offer You
- Salary: £37,280–£40,778 per annum (starting salary £37,280) with annual progression.
- Benefits include:
- Death in service benefit of 3 × salary and optional salary sacrifice shared cost AVC.
- Generous holiday 25–31 days, based on role and service.
- Flexible working options.
- Family‑friendly policies – Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for dependents.
- Training and development, including coaching and mentoring.
- Health and wellbeing support – Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and staff networks.
- Veteran‑friendly employer with the Armed Forces Covenant.
- Retail discounts and savings through the Southampton City Council benefits platform.
- Discounted memberships at local sports and fitness centres.
- Sustainable travel benefits – low emission car scheme, cycle to work, season ticket loans.
- Employee volunteering scheme with 2 paid days leave.
Contact Email: mike.harvey@example.com
Tel: 023 8083 4033
Programme Manager (Mechanical & Electrical Services) in Southampton employer: Southampton City Council
Contact Detail:
Southampton City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager (Mechanical & Electrical Services) in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the M&E sector and let them know you're on the hunt for a Programme Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of compliance and safety regulations. Make sure you can talk confidently about your experience managing teams and delivering high-quality services, as these are key aspects of the role.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've motivated a team or solved problems under pressure. This will help you stand out as a candidate who can thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our awesome team in the M&E Department.
We think you need these skills to ace Programme Manager (Mechanical & Electrical Services) in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and any relevant qualifications, like your NVQ Level 3 in Management. We want to see how you can bring your unique flair to our M&E team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Programme Manager role. Share specific examples of how you've led teams or managed projects in the past. Remember, we love a good story that showcases your skills!
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application is clear and concise. Use professional language but keep it friendly. We want to see your personality come through while still being professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Southampton City Council
✨Know Your Stuff
Make sure you brush up on your knowledge of mechanical and electrical services. Familiarise yourself with the key responsibilities mentioned in the job description, like managing compliance and safety elements. Being able to discuss specific examples from your past experience will show that you’re the right fit for the role.
✨Showcase Your Leadership Skills
As a Programme Manager, you'll be leading a team, so be prepared to talk about your leadership style. Think of examples where you've motivated a diverse team or resolved conflicts. Highlighting your ability to manage performance in a fast-paced environment will definitely impress.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts, so being able to break them down for different audiences will demonstrate your customer focus and stakeholder engagement abilities.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
