At a Glance
- Tasks: Join the PCN Representation team to handle cases and represent SCC in hearings.
- Company: Be part of Southampton City Council, dedicated to improving local transport.
- Benefits: Enjoy competitive salary, generous holidays, flexible working, and health support.
- Other info: Dynamic role with opportunities for training, development, and volunteering.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: A Levels or equivalent experience, strong Microsoft skills, and great communication.
The predicted salary is between 28792 - 31022 £ per year.
We have an exciting opportunity for a permanent PCN Representation Officer to join Southampton City Council (SCC) in the Highways & Traffic Management Service. This role is part of the PCN Representation team, handling formal representations received by SCC, including case handling, investigations, creating Traffic Penalty Tribunal evidence packs, and participating in Adjudication hearings representing SCC interests.
Responsibilities
- Assisting in ensuring all aspects of the PCN Representation team are developed, maintained, and improved to benefit the travelling public in line with legislation and local policies.
- Assisting the Highway Authority with the implementation of resident parking zones.
Required Qualifications
- A Levels (or equivalent) education in relevant subjects or equivalent experience.
- Highly skilled and confident with Microsoft systems, especially Excel.
- Experience dealing with complex or contentious issues.
- Excellent communication and interpersonal skills.
- Substantial experience working in a complex and constantly changing environment.
Desirable Qualities
- Knowledge of moving traffic enforcement regulations and processes.
- Basic understanding of duties undertaken by a Highway Authority.
Salary and Benefits
- Salary band: £28,792 – £31,022, with starting salary £28,792 and annual progression.
- Benefits include:
- Death in service benefit of 3x salary, optional salary sacrifice shared cost AVC (additional voluntary contribution).
- Generous holiday 25–31 days, based on role and service.
- Flexible working options (role-dependent).
- Family-friendly policies – Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents.
- Training and development, including coaching and mentoring.
- Health and wellbeing support – Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to staff networks.
- Veteran-friendly employer with the Armed Forces Covenant.
- Retail discounts and savings through the Southampton City Council benefits platform.
- Discounted memberships at local sports and fitness centres.
- Sustainable travel benefits – low emission car scheme, cycle to work, season ticket loans.
- Employee volunteering scheme with 2 paid days leave to volunteer.
Penalty Charge Notice Representations Officer in Southampton employer: Southampton City Council
Southampton City Council is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With flexible working options, generous holiday allowances, and comprehensive health support, employees are empowered to thrive both personally and professionally. The council's commitment to community engagement and sustainability further enhances the rewarding experience of working in a role that directly impacts the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Penalty Charge Notice Representations Officer in Southampton
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Southampton City Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Southampton City Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Penalty Charge Notice Representations Officer in Southampton
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Southampton City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Southampton City Council
✨Get to Know Public Sector Values
Before your interview with Southampton City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Southampton City Council.
