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- Tasks: Manage licensing applications and ensure compliance with statutory requirements.
- Company: Join the dynamic Licensing Team at Southampton City Council.
- Benefits: Generous holiday, flexible working, health support, and retail discounts.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: GCSEs in English and Maths, excellent IT and communication skills.
- Other info: Enjoy a supportive environment with training, development, and volunteering opportunities.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Permanent, Full Time, Licensing Officer to join Southampton City Council (SCC) in the Licensing Team.
About The Team
The Licensing Team carries out a wide variety of statutory licensing functions for both Southampton City Council and, as agents, for Eastleigh Borough Council. The team’s workload is substantial, including, but not limited to, Taxis and Private Hire Vehicles, Licensing Act 2003 and Gambling Act 2005 matters, Charitable Collections, Scrap Metal, Pleasure Boats and Sex Establishments.
About The Role
As a Licensing Officer, you will manage a varied caseload, processing licence applications and ensuring compliance with statutory requirements mainly relating to hackney carriage and private hire vehicles and their drivers as well as Private Hire Operators. You will provide guidance on applications and general enquiries on licensing matters. You must maintain accurate records. You will process payments and reconcile income to appropriate accounts. You will make decisions relating to applications and ensure policies and legislative requirements are met.
About You
- GCSE Level of education including Grade A-C (or equivalent) in English and Maths.
- Excellent IT skills able to use MS Office.
- Excellent verbal and written communication skills.
- Understanding of the statutory legislation relating to Licensing.
- Ability to challenge inappropriate or unlawful activity.
What We Can Offer You
- Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution).
- Generous holiday 25–31 days, based on role and service.
- Flexible working options (role-dependent).
- Family‑friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents.
- Training and development, including coaching and mentoring.
- Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks.
- Veteran‑friendly employer with the Armed Forces Covenant.
- Retail discounts and savings through the Southampton City Council benefits platform.
- Discounted memberships at local sports and fitness centres.
- Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans.
- Employee volunteering scheme with 2 paid days leave to volunteer.
Licensing Officer in Southampton employer: Southampton City Council
Contact Detail:
Southampton City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Officer in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the licensing field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of licensing laws and regulations. Be ready to discuss how you would handle specific scenarios related to taxi licensing or compliance issues. Show them you mean business!
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and interests. Tailor your approach to each application to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight your fit for the position.
We think you need these skills to ace Licensing Officer in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Licensing Officer role. We want to see how you can contribute to our team at Southampton City Council!
Show Off Your Communication Skills: Since excellent verbal and written communication is key for this role, don’t hold back! Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Highlight Relevant Experience: If you've got experience with statutory licensing or similar areas, make it shine! We love seeing candidates who understand the ins and outs of licensing legislation and can challenge inappropriate activities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Southampton City Council
✨Know Your Licensing Legislation
Familiarise yourself with the key statutory legislation related to licensing, especially the Licensing Act 2003 and Gambling Act 2005. Being able to discuss these laws confidently will show that you understand the core responsibilities of a Licensing Officer.
✨Showcase Your Communication Skills
As a Licensing Officer, you'll need excellent verbal and written communication skills. Prepare examples of how you've effectively communicated complex information in the past, whether it’s through reports, emails, or face-to-face interactions.
✨Demonstrate Your IT Proficiency
Since the role requires excellent IT skills, be ready to discuss your experience with MS Office and any other relevant software. You might even want to mention specific projects where you used these tools to manage data or streamline processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations, such as dealing with non-compliance or difficult applicants. Think of scenarios from your past experiences where you successfully navigated similar challenges and be ready to share those stories.