Southampton City Council is seeking a proactive Member Services Officer to join the Member Services Team for an initial 6-month fixed-term contract. The role focuses on delivering professional support to all Members and supporting the Southampton Independent School Appeals Service.
You will filter inquiries from residents via email, phone, in person or social channels; provide guidance and signposting; and handle letters, mail merges, meeting room bookings, and general office duties.
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Hybrid Member Services Officer: Admin & Civic Support in Southampton employer: Southampton City Council
Southampton City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the community. As an Emergency Telecare Advisor, you will benefit from comprehensive training and development opportunities, ensuring your growth in a role that makes a meaningful impact on the lives of vulnerable residents. With a commitment to teamwork and resilience, you'll find a rewarding environment that values compassion and quick decision-making in a dynamic 24/7 service.
