At a Glance
- Tasks: Manage caseloads and create tailored action plans for home adaptations.
- Company: Join Southampton City Council's innovative Home Adaptation Service.
- Benefits: Enjoy a competitive salary, generous holidays, and flexible working options.
- Other info: Receive training, support, and opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives through impactful home adaptations.
- Qualifications: GCSEs in English and Maths, case management experience, and strong communication skills.
The predicted salary is between 28792 - 31022 £ per year.
About the Home Adaptations Service
We have an exciting opportunity to expand our delivery of adaptations in Southampton and join the Council’s newly formed Home Adaptation Service as Caseworker. This role is fixed term for two years, full time.
About the Role
As a Casework Officer within the Home Adaptation Service, you will:
- Manage a caseload and develop tailored action plans for an applicant requesting adaptations, from initial referral to the installation and completion of an adaptation.
- Support the delivery of adaptations, equipment and processes to meet assessed needs.
- Work closely with a range of internal and external partners, including:
- Home Adaptation Service officers including Triage officers, Senior Caseworkers, Technical Officers, Senior Technical Officers and Southampton’s Principal Officers.
- Southampton City Council Home Adaptation delivery.
- Adult Social Care and Housing Occupational Therapists.
- Appropriate additional support agencies.
- Relevant NHS and community health teams.
- Support the delivery of safe, effective, and timely adaptation pathways.
- Contribute to the continuous improvement and development of the service.
About You
- Have excellent communication and interpersonal skills.
- Can work independently and as part of a multidisciplinary team.
- Are committed to delivering high quality, strengths based practice.
- Can demonstrate sound organisational and problem‑solving skills.
- Are adaptable and willing to contribute to a new, exciting overarching Home Adaptation Service.
Training and Regular Supervision
Training and regular supervision will be provided.
You Must
- Hold GCSE in English and Maths.
- Have experience of managing a case load and working with vulnerable members of the public.
- Have demonstrable administrative and organisational skills as well as effective communication and critical thinking for quick decision‑making.
- Proficiency in IT and case management skills.
- Be able to maintain accurate case files, write and update reports and prepare documentation.
- Be able to prioritise urgent cases and handle sensitive and high‑pressure situations with empathy and assertiveness.
Salary
The salary band for this role is £28,792 – £31,022. The starting salary is £28,792 with annual progression through the salary band.
Benefits
- Local government pension with 15.2% employer contribution.
- Death in service benefit of three times salary and optional salary sacrifice shared cost AVC.
- Generous holiday 25–31 days, based on role and service.
- Flexible working options (role‑dependent).
- Family‑friendly policies – maternity, paternity, adoption, shared/unpaid parental leave, time off for dependents.
- Training and development, including coaching and mentoring.
- Health and wellbeing support – Employee Assistance Programme, mental health first aiders and access to staff networks.
- Veteran‑friendly employer with the Armed Forces Covenant.
- Retail discounts and savings through the Southampton City Council benefits platform.
- Discounted memberships at local sports and fitness centres.
- Sustainable travel benefits – low emission car scheme, cycle to work, season ticket loans.
- Employee volunteering scheme with two paid days leave to volunteer.
Home Adaptations Caseworker in Southampton employer: Southampton City Council
Join Southampton City Council's Home Adaptation Service as a Caseworker and be part of a supportive and dynamic team dedicated to enhancing the lives of vulnerable individuals through tailored adaptations. With a strong commitment to employee development, you will benefit from comprehensive training, flexible working options, and a generous holiday allowance, all while contributing to meaningful community impact in a vibrant city. Enjoy additional perks such as a local government pension, health and wellbeing support, and opportunities for volunteering, making this an excellent place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Home Adaptations Caseworker in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the Home Adaptations field, especially those connected to Southampton City Council. A friendly chat can open doors and give you insights that might just land you that caseworker role.
✨Tip Number 2
Prepare for interviews by practising common questions related to case management and working with vulnerable individuals. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed caseloads or handled high-pressure situations. This will demonstrate your ability to thrive in the Home Adaptation Service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Home Adaptations Caseworker in Southampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Home Adaptations Caseworker role. We want to see how you can manage a caseload and develop action plans, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills:Since this role involves working closely with various partners, it’s crucial to demonstrate your excellent communication and interpersonal skills. Use your application to share instances where you've effectively collaborated or communicated with others.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks and prioritise effectively. Be sure to mention any experience you have in managing case files, writing reports, or handling sensitive situations with empathy and assertiveness.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in the Home Adaptation Service.
How to prepare for a job interview at Southampton City Council
✨Know Your Stuff
Before the interview, make sure you understand the Home Adaptation Service and its role within Southampton City Council. Familiarise yourself with the types of adaptations they provide and the processes involved. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Highlight your communication and interpersonal skills during the interview. Be ready to share examples of how you've managed a caseload or worked with vulnerable individuals. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving abilities.
✨Team Player Vibes
Since this role involves working closely with various partners, emphasise your ability to collaborate in a multidisciplinary team. Share experiences where you’ve successfully worked with others to achieve a common goal, showcasing your adaptability and commitment to high-quality practice.
✨Prepare for Scenarios
Expect scenario-based questions that assess your decision-making and prioritisation skills. Think about how you would handle urgent cases or sensitive situations with empathy and assertiveness. Practising these scenarios can help you feel more prepared and confident during the interview.
