Southampton City Council's Museums, Art Gallery and Heritage Services is seeking a Commercial Activity and Customer Journey Assistant to keep the vision “Every Interaction is an Opportunity” at the heart of the visitor experience across our venues.
You will support the Commercial Manager and Commercial and Customer Journey Officer to ensure customers receive clear information, timely responses and a smooth journey from initial enquiry through to booking, visit, event or follow-up.
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Customer Experience & Commercial Assistant in Southampton employer: Southampton City Council
Southampton City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the community. As an Emergency Telecare Advisor, you will benefit from comprehensive training and development opportunities, ensuring your growth in a role that makes a meaningful impact on the lives of vulnerable residents. With a commitment to teamwork and resilience, you'll find a rewarding environment that values compassion and quick decision-making in a dynamic 24/7 service.
