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- Tasks: Assist in assessing revenues and welfare benefits cases while developing your skills.
- Company: Join Southampton City Council, a supportive workplace focused on your growth.
- Benefits: Earn £24,795 annually, enjoy generous holidays, and access health and wellbeing support.
- Other info: Flexible working options and opportunities for career progression await you.
- Why this job: Kickstart your career with hands-on training and a nationally recognised qualification.
- Qualifications: Strong communication skills and a positive attitude towards learning.
The predicted salary is between 20800 - 24800 £ per year.
We have an exciting opportunity for an Apprentice Revenues and Welfare Benefits Officer, to join us on a fixed-term contract for 15 months to join Southampton City Council (SCC) in the Finance Billing and Benefits Team. Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people; apprentices are a valuable part of our workforce and the future of the council.
As an apprentice you’ll receive practical and professional training right from the start. You’ll work alongside experienced colleagues who will supervise your development and a dedicated mentor will provide support and guidance throughout your training. You will have regular reviews with your manager and tutor so you know how you are doing and can gain support with any activities to help you progress.
An apprenticeship is a real job, with real responsibilities and along with a competitive salary an apprenticeship will provide you with many benefits including:
- Paid time off for holidays and a pension scheme
- A career path so you can progress to the next level
- On and off the job training
- The achievement of a nationally recognised qualification while you work
At Southampton City Council we are committed to paying Foundation Living Wage as a minimum and we believe apprentices should also be paid fairly. Your salary as an apprentice will be £24,795 annually and may increase in line with any national rise in Foundation Living Wage. Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council, and help make sure you are ready for a wider job search with support from our Employment Skills team.
About the Role: An exciting opportunity has arisen for an Apprentice Revenues and Welfare Benefits Officer to join the Billing and Benefits Department. Over the apprenticeship, you’ll build your understanding of a Revenues and Benefit environment. You’ll assist in assessing cases accurately and efficiently, contributing to team performance while developing your confidence and capability. You will be working towards the Level 4 Revenues and Welfare Benefits Practitioner apprenticeship with the Institute of Revenues, Rating and Valuation (IRRV). The duration of this apprenticeship is 12 months with 3 months for the End Point Assessment.
About You: Excellent communication / analytic skills. Confidence in using a range of IT systems. You will demonstrate a positive attitude, strong work ethic, and a genuine interest in developing a career in Revenues and Benefits. Self-motivated, able to multitask, meet deadlines, and work effectively under pressure.
What We Can Offer You: Salary: The starting salary is £24,795 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below:
- Excellent Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday 25–31 days, based on role and service
- Flexible working options (role-dependent)
- Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
- Veteran-friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
Contact Details for Informal Discussion: For an informal discussion about the post please email Ben Richards at: Ben.richards@southampton.gov.uk
Recruitment Contact Details: Tel: 023 8083 4033
For More Information About SCC Please Visit Follow us on social media for regular updates on our featured jobs and latest news.
Apprentice Revenues and Welfare Benefits Officer in Southampton employer: Southampton City Council
Contact Detail:
Southampton City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Revenues and Welfare Benefits Officer in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former apprentices at Southampton City Council. They can give us the inside scoop on what it’s really like and might even help us get our foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on showcasing our communication skills and enthusiasm for the role. Remember, confidence is key!
✨Tip Number 3
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and show that we’re genuinely interested in the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen. Plus, we can keep an eye on new opportunities as they come up.
We think you need these skills to ace Apprentice Revenues and Welfare Benefits Officer in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Apprentice Revenues and Welfare Benefits Officer. We want to see your passion for the field, so don’t hold back on showcasing your relevant experiences!
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your cover letter or CV, let us see how you can articulate your thoughts effectively.
Be Yourself: We’re looking for genuine interest and a positive attitude! Don’t be afraid to let your personality shine through in your application. Share your motivations for wanting to join Southampton City Council and how you envision your career developing with us.
Apply Through Our Website: To make sure your application gets to us without any hiccups, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can consider you for this exciting opportunity!
How to prepare for a job interview at Southampton City Council
✨Know Your Stuff
Before the interview, make sure you understand the role of an Apprentice Revenues and Welfare Benefits Officer. Familiarise yourself with the key responsibilities and the skills required, such as communication and analytical skills. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Enthusiasm
Let your passion for the role shine through during the interview. Talk about why you want to work in Revenues and Benefits and how this apprenticeship aligns with your career goals. A positive attitude can make a big difference and show that you're ready to learn and grow.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training process, team dynamics, or opportunities for progression within Southampton City Council. It shows that you're engaged and thinking about your future with the organisation.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Practising your answers to common interview questions can help you feel more comfortable and articulate during the real thing. Focus on your ability to multitask and work under pressure, as these are key traits for the role.