Southampton City Council is seeking staff for its City Telecare Services 24-hour control room to handle emergency calls from elderly and vulnerable residents and out-of-hours city services queries.
The role requires compassionate, empathetic individuals with strong communication skills who can work independently within a fast-paced team environment. Shift pattern includes weekend and bank holiday work.
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24/7 Emergency Telecare Advisor in Southampton employer: Southampton City Council
Southampton City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the community. As an Emergency Telecare Advisor, you will benefit from comprehensive training and development opportunities, ensuring your growth in a role that makes a meaningful impact on the lives of vulnerable residents. With a commitment to teamwork and resilience, you'll find a rewarding environment that values compassion and quick decision-making in a dynamic 24/7 service.