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For Companies At a Glance
- Tasks: Input HR data, provide customer service, and support HR projects.
- Company: Join a supportive HR team at SCC, making a real impact.
- Benefits: Generous holiday, flexible working, health support, and training opportunities.
- Why this job: Be part of meaningful work that supports the entire organisation.
- Qualifications: GCSE in Maths and English, customer service experience, and Microsoft skills.
- Other info: Enjoy career growth and a collaborative environment.
The predicted salary is between 28792 - 31022 £ per year.
Overview
Are you passionate about delivering excellent HR services and data accuracy? Do you thrive in a fast-paced environment where attention to detail and customer service are key? Join our HR & OD team as an HR Services Data Assistant and help shape the future of our workforce support.
As an HR Services Data Assistant, you’ll play a vital role in ensuring the smooth and efficient delivery of monthly HR processes, including input into Business World. You’ll be the first point of contact for a wide range of HR queries, supporting colleagues across the organisation with professionalism and care.
Key Responsibilities
- Input monthly HR data into Business World under the guidance of the HR Services Team Leader
- Provide excellent customer service to internal stakeholders
- Support HR projects and participate in system testing
- Maintain accurate HR records and documentation
- Ensure compliance with statutory requirements and council policies
- Collaborate with teams such as payroll, pensions, and workforce data
Essential
- Minimum GCSE Grade C in Maths and English
- Strong skills in Microsoft Word, Excel, and PowerPoint
- Experience in customer service and working with systems
- Understanding of payroll and pension processes
Desirable
- Working towards a CIPD qualification
- Knowledge of HR administration and its impact across teams
What You’ll Bring
- A proactive, detail-oriented approach
- Strong communication and interpersonal skills
- A commitment to continuous improvement and personal development
- The ability to manage your workload effectively and meet deadlines
Why Join Us
You’ll be part of a collaborative and supportive HR Business Services team, contributing to meaningful work that supports the entire organisation. We value innovation, accountability, and a customer-first mindset.
What We Can Offer You
Salary: The salary band for this role is £28,792 – £31,022 per annum. The starting salary is £28,792 with annual progression through the salary bands.
Here at SCC we have a range of different perks and benefits, a few examples can be found below.
- Excellent
- Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday 25–31 days, based on role and service
- Flexible working options (role-dependent)
- Family-friendly policies – Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support – Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
- Veteran-friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits – low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
For Further Information On Our Benefits Package Please Visit
Please note, we may choose to interview and appoint before the application deadline if we receive a high volume of applications and consider it appropriate to do so.
Please note: We are not able to offer Skilled Worker Visa sponsorship on this role, at this time.
Contact Details For Informal Discussion
For further information and details regarding the role please contact
Recruitment contact details:
Tel: 023 8083 4033
For More Information About SCC Please Visit
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HR Services Data Assistant employer: Southampton City Council
Contact Detail:
Southampton City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Services Data Assistant
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the HR Services Data Assistant role.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you would handle specific queries or data input challenges. This will show your proactive approach and attention to detail!
✨Tip Number 3
Show off your customer service skills during the interview. Share examples of how you've gone above and beyond for colleagues or clients in the past. It’s all about that customer-first mindset!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more info about the role and our awesome benefits there!
We think you need these skills to ace HR Services Data Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Services Data Assistant role. Highlight your experience with data entry, customer service, and any relevant software skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR services and how your skills align with our needs. Keep it friendly and professional – we love a personal touch!
Showcase Your Attention to Detail: Since this role requires accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our fantastic HR & OD team!
How to prepare for a job interview at Southampton City Council
✨Know Your HR Basics
Brush up on your understanding of HR processes, especially payroll and pensions. Being able to discuss these topics confidently will show that you’re not just a data assistant but someone who understands the bigger picture.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved queries or supported colleagues, as this is key for the role.
✨Demonstrate Attention to Detail
Since accuracy is crucial in this position, be ready to discuss how you ensure precision in your work. You might even want to bring along a sample of your work or a project that highlights your attention to detail.
✨Familiarise Yourself with Business World
If you have experience with Business World or similar systems, make sure to mention it. If not, do a bit of research to understand its functionalities, as this will show your proactive approach and eagerness to learn.
