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- Tasks: Support older people in their homes, preventing isolation and enhancing their quality of life.
- Company: Join a dedicated team making a real difference in the community.
- Benefits: Competitive salary, generous holiday, flexible working, and health support.
- Why this job: Empower older adults and shape vital services in your local area.
- Qualifications: No formal qualifications needed; training provided, IT skills required.
- Other info: Enjoy a supportive work environment with opportunities for personal growth.
The predicted salary is between 32061 - 36362 £ per year.
Overview
This is a role which is instrumental in assisting in the development and implementation of the supported housing service. You will have a real opportunity to make a difference to older people\’s lives and empower people to remain in their own homes longer and prevent social isolation. You will work closely with colleagues in a locally based team, providing support and assistance to older people, generally aged 50 upwards in the local area. This will involve you in providing housing management and housing related support to customers in council tenure and to customers in private rented and owner occupier accommodation. You will need to be customer focused, able to engage with older people and to work flexibly, with the ability to respond to emergency situations as well as undertake planned support visits and assist with identifying and delivering housing support needs. You will work closely with a Housing Support Coordinator in order to assist them in the development of the service. This is an exciting challenge and opportunity to help deliver and shape services for older people in the city. Although you will work primarily within a geographic area as part of a team, you may be required to cover Courts in other teams, across the City.
Responsibilities
- Provide housing management and housing related support to customers in council tenure, in private rented and owner-occupied accommodation, engaging with older people and responding to emergencies as well as undertaking planned support visits.
- Identify and deliver housing support needs and assist with developing the service in collaboration with a Housing Support Coordinator.
- Work as part of a local team, with flexibility to cover Courts in other teams across the City as required.
Requirements / Qualifications
- No formal qualifications are necessary as relevant training will be given; willingness to participate in ongoing relevant training is required.
- Experience in dealing with safeguarding and working with vulnerable adults is preferable.
- A good level of IT skills is required for the use of online systems, and familiarity with Microsoft packages such as Word, Outlook, etc.
- A clean, full driving licence is required, as you will be required to use your own transport during working hours for which a car allowance will be given.
- The post is subject to Enhanced DBS check.
Salary and Benefits
Salary: The salary band for this role is £32,061 – £36,362. The starting salary is £32,061 with annual progression through the salary bands. Here at SCC we have a range of different perks and benefits, a few examples can be found below.
- Excellent local government pension with 16.8% employer contribution, death in service benefit of 3 x salary and optional salary sacrifice shared cost AVC.
- Generous holiday allowance (25-31 days, based on role and service).
- Flexible working options (role-dependent).
- Family-friendly policies including Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents.
- Training and development, including coaching and mentoring.
- Health and wellbeing support – Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to staff networks.
- Veteran-friendly employer with the Armed Forces Covenant.
- Retail discounts and savings through the Southampton City Council benefits platform.
- Discounted memberships at local sports and fitness centres.
- Sustainable travel benefits – low emission car scheme, cycle to work, season ticket loans.
- Employee volunteering scheme with 2 paid days leave to volunteer.
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Housing Support Worker (16069) Housing Support Worker employer: Southampton City Council
Contact Detail:
Southampton City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker (16069) Housing Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Think about how your experience aligns with their mission to support older people. We want to see you shine, so practice answering common interview questions related to housing support!
✨Tip Number 3
Showcase your flexibility and problem-solving skills during interviews. Share examples of how you've handled emergencies or adapted to changing situations in previous roles. This will demonstrate that you're ready to tackle the challenges of being a Housing Support Worker.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our services. So, get your application in and let’s make a difference together!
We think you need these skills to ace Housing Support Worker (16069) Housing Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping older people shine through. We want to see that you genuinely care about making a difference in their lives and are committed to providing the best support possible.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially if it involves working with vulnerable adults or in housing support. We love seeing how your background aligns with our mission, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Southampton City Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Support Worker inside out. Familiarise yourself with the responsibilities and how they impact older people's lives. This will help you articulate your passion for the role and demonstrate your commitment to making a difference.
✨Showcase Your Experience
Even if you don't have formal qualifications, think about any relevant experiences you've had, especially in dealing with vulnerable adults or providing support. Be ready to share specific examples that highlight your skills in safeguarding and customer engagement during the interview.
✨Flexibility is Key
This role requires flexibility, so be prepared to discuss how you can adapt to different situations. Share examples of times when you've successfully managed unexpected challenges or emergencies, as this will show your potential employer that you're ready for anything.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.