Apprentice School Travel Assistant
Apprentice School Travel Assistant

Apprentice School Travel Assistant

Southampton Apprenticeship 24027 - 24404 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the School Travel Service with admin tasks and ensure smooth operations.
  • Company: Join Southampton City Council, a supportive and forward-thinking employer.
  • Benefits: Earn £24,309 annually, enjoy paid holidays, and access great training opportunities.
  • Why this job: Kickstart your career with hands-on experience and a nationally recognised qualification.
  • Qualifications: Confident, conscientious individuals ready to learn and grow.
  • Other info: Flexible working options and excellent career progression support.

The predicted salary is between 24027 - 24404 £ per year.

Overview

Join to apply for the Apprentice School Travel Assistant role at Southampton City Council.

Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people; apprentices are a valuable part of our workforce and the future of the council. As an apprentice you’ll receive practical and professional training from the start, working alongside experienced colleagues who will supervise your development and a dedicated mentor providing support and guidance throughout your training. You will have regular reviews with your manager and tutor to track your progress and gain support with any activities to help you progress.

An apprenticeship is a real job with real responsibilities and, alongside a competitive salary, offers many benefits including:

  • Paid time off for holidays and a pension scheme
  • A career path to progress to the next level
  • On and off the job training
  • The achievement of a nationally recognised qualification while you work

Southampton City Council pays Foundation Living Wage as a minimum; apprentices are paid fairly. Your salary as an apprentice will be £24,309 annually and may increase with any national rise in Foundation Living Wage.

Although we can’t guarantee a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council and help prepare you for a wider job search with support from our Employment Skills team.

About the role

We are looking for a confident and conscientious individual to undertake the role of Apprentice School Travel Assistant. You will play a key part in the smooth operational running of the busy School Travel Service. You will support the Team Leader for Passenger Assistants by providing administrative support including sickness and absence recording, sourcing cover for sickness/absence, general office and financial administration, answering telephone calls into the service and making outgoing calls related to the service.

You will be working towards the Level 3 Business Administration apprenticeship with Fareport. The duration of this apprenticeship is 12 months with 3 months for the End Point Assessment.

If you feel you have the necessary background, experience and skills to undertake this role, we would like to hear from you.

Contact

For all recruitment queries please contact: Sarah Potten

Email and recruitment contact details: Tel: 023 8083 4033

For informal discussion about the post, please contact Sarah Potten.

What We Can Offer You

Salary: The salary band for this role is £24,027 – £24,404. The starting salary is £24,027 with annual progression through the salary bands.

Here at SCC we offer a range of benefits, including:

  • Excellent benefits package
  • Death in service benefit of 3x salary and optional salary sacrifice AVC
  • Generous holiday entitlement (25–31 days, based on role and service)
  • Flexible working options (role-dependent)
  • Family-friendly policies (Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents)
  • Training and development, including coaching and mentoring
  • Health and wellbeing support (Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders, access to staff networks)
  • Armed Forces Covenant – Veteran-friendly employer
  • Discounts on Southampton City Council benefits platform
  • Discounted memberships at local sports and fitness centres
  • Sustainable travel benefits (low emission car scheme, cycle to work, season ticket loans)
  • Employee volunteering days (2 paid days per year)

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Apprentice School Travel Assistant employer: Southampton City Council

Southampton City Council is an exceptional employer that prioritises the growth and development of its apprentices, offering a supportive work environment where you can gain practical experience alongside seasoned professionals. With a competitive salary, generous benefits, and a commitment to employee wellbeing, including flexible working options and health support, this role as an Apprentice School Travel Assistant provides a meaningful opportunity to contribute to the community while building a rewarding career path.
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Contact Detail:

Southampton City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice School Travel Assistant

✨Tip Number 1

Network like a pro! Reach out to friends, family, and even acquaintances who might have connections at Southampton City Council. A personal recommendation can really make your application stand out.

✨Tip Number 2

Prepare for the interview by researching the council's values and recent projects. Show us that you’re genuinely interested in the role of Apprentice School Travel Assistant and how you can contribute to the team.

✨Tip Number 3

Practice common interview questions with a friend or in front of a mirror. Confidence is key, so the more you rehearse, the better you'll feel when it’s your turn to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to support you every step of the way.

We think you need these skills to ace Apprentice School Travel Assistant

Administrative Support
Sickness and Absence Recording
General Office Administration
Financial Administration
Telephone Communication Skills
Team Support
Confidentiality
Attention to Detail
Time Management
Customer Service Skills
Problem-Solving Skills
Adaptability
Mentoring and Coaching

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming an Apprentice School Travel Assistant and how you can contribute to our team.

Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. We’re looking for someone who can handle administrative tasks and support our team, so mention any related experience you have!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand why you’re a great fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Southampton City Council

✨Know Your Role

Before the interview, make sure you understand the responsibilities of an Apprentice School Travel Assistant. Familiarise yourself with the key tasks like administrative support and communication skills. This will help you demonstrate your enthusiasm and suitability for the role.

✨Showcase Your Skills

Think about examples from your past experiences that highlight your organisational and communication skills. Be ready to discuss how you've handled similar tasks or challenges, as this will show the interviewers that you can handle the responsibilities of the job.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or opportunities for progression. It shows you're genuinely interested in the role and eager to learn more about the council's work.

✨Practice Makes Perfect

Consider doing a mock interview with a friend or family member. Practising your answers out loud can help you feel more confident and articulate during the actual interview. Plus, it gives you a chance to refine your responses and get feedback.

Apprentice School Travel Assistant
Southampton City Council

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