Apprentice Debt Officers role at Southampton City Council.
Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council.
As an apprentice you’ll be receiving practical and professional training right from the start. Working alongside experienced colleagues who will supervise your development and a dedicated mentor providing support and guidance throughout your training. You will have regular reviews with your manager and tutor so you know how you are doing and can gain support with any activities to help you progress.
Benefits of Apprenticeship
- Paid time off for holidays and a pension scheme
- A career path so you can progress to the next level
- On and off the job training
- The achievement of a nationally recognised qualification while you work.
At Southampton City Council we are committed to paying Foundation Living Wage as a minimum and we believe apprentices should also be paid fairly. Your salary as an apprentice will be £24,795 annually and may increase in line with any national rise in Foundation Living Wage.
About The Role
Apprentice Debt Officers x 2 – Join the Debt Management Centre.
We are looking for candidates with excellent communication skills, the ability to handle potentially challenging situations with professionalism, confidence using a range of IT systems.
Successful applicants will demonstrate a positive attitude, strong work ethic, and a genuine interest in developing a career in debt recovery and financial operations. You must be self‑motivated, able to multitask, meet deadlines, and work effectively under pressure.
You will be working towards the Level 3 Senior Credit Controller and Debt Collection Specialist apprenticeship with CSA Learning. The duration of this apprenticeship is 16 months with 4 months for the End Point Assessment.
Salary & Progression
Starting salary: £24,795 with annual progression through the salary bands.
Location
Southampton, England, United Kingdom
Contact & Application
To apply for this role please click on the \'Apply\' button below to complete the online application form.
Recruitment contact details:
Tel: 023 8083 4033
