At a Glance
- Tasks: Manage property claims from start to finish and ensure smooth communication with all parties.
- Company: Dynamic insurance company based in Delph, offering a hybrid work model.
- Benefits: Up to £28.5k salary, Monday to Friday schedule, and flexible remote work options.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Join a team that values innovation and customer satisfaction in the insurance industry.
- Qualifications: Experience in claims handling and strong communication skills are essential.
The predicted salary is between 28500 - 28500 £ per year.
Southam Selections are currently seeking an experienced Claims Handler to join a company based in Delph. The company offers a range of services for the insurance industry, and they manage claims within property, including water supply, subsidence, and home emergencies by providing specialist investigation, repair, and renewal services.
Key Responsibilities:
- Proactively manage claims from first notification through to finalisation.
- Ensure the prompt appointment and oversight of relevant network contractors.
- Collate and provide complete and accurate information to contractors to enable them to action and respond in line with our requirements.
- Manage incoming enquiries from clients, insurers, contractors, and policyholders in a professional and timely manner.
- Liaise with clients, insurers, contractors, and policyholders to gather information, provide updates, and manage expectations to ensure a smooth customer journey.
- Ensure all claims and enquiries are managed within the appropriate SLA’s and KPI’s.
- Constantly seek ways to improve processes and procedures.
- The ability to interpret site specific data, information, and images to make decisions on policy liability.
Property Claims Handler (Hybrid) employer: Southam Selections
Join a dynamic team in Delph as a Property Claims Handler, where you will benefit from a supportive work culture that prioritises employee growth and development. With a competitive salary of up to £28.5k and the flexibility of hybrid working, this role offers a unique opportunity to make a meaningful impact in the insurance industry while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Property Claims Handler (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work in property claims. You never know who might have a lead or can give you insider info about the role you're after.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about scenarios where you've managed claims effectively and be ready to share those stories. We want to hear how you’ve tackled challenges!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you’re excited about working in property claims. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Property Claims Handler (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in claims handling and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about property claims and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills:As a Property Claims Handler, communication is key. In your application, highlight examples where you've effectively managed client expectations or resolved issues. We want to see that you can keep everyone in the loop!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Southam Selections
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims, especially those related to water supply, subsidence, and home emergencies. Familiarise yourself with the processes involved in managing claims from start to finish, as this will show your potential employer that you're ready to hit the ground running.
✨Demonstrate Your Communication Skills
As a Property Claims Handler, you'll be liaising with clients, insurers, and contractors regularly. Prepare examples of how you've effectively managed communications in previous roles. Think about times when you’ve had to manage expectations or resolve conflicts – these stories will highlight your ability to maintain professionalism under pressure.
✨Show Your Problem-Solving Prowess
Be ready to discuss how you've improved processes or solved issues in past positions. The company is looking for someone who can constantly seek ways to enhance procedures, so come armed with specific examples of how you’ve made a positive impact in your previous roles.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask about the company's approach to claims management and their expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
