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- Tasks: Provide top-notch customer service to brokers and support policy administration.
- Company: Dynamic underwriting company specialising in motor insurance for hire and reward markets.
- Benefits: Up to £25k salary, full training, and a supportive team environment.
- Why this job: Join a fast-paced team and develop your skills in a growing industry.
- Qualifications: Strong communication skills and a desire to succeed; experience not required.
- Other info: Opportunity for career growth in a vibrant and adaptable workplace.
The predicted salary is between 25000 - 25000 £ per year.
Southam Selections are currently working alongside an Underwriting company who specialise within motor and focus on providing broker only products for the hire and reward market, specifically private and public hire for taxi and courier drivers. Experience is not essential as they will provide full training but you need to have a strong desire to succeed in a fast paced and growing team and having an analytical mind may help. This role is essentially a customer service role working with Brokers to support the policy administration side of the business.
The job role:
- You will be responsible for providing an excellent level of customer service to their distribution channel.
- Supporting Brokers with enquiries and obtaining, analysing and verifying the accuracy of the information submitted by brokers in a timely manner.
- You will also be required to use your own initiative to maintain an excellent standard of service and seek to exceed Broker expectations.
Main duties:
- Support the Underwriting Team with policy administration.
- Validation of documentation and adjusting premiums as required.
- Amending or cancelling policies for the Brokers.
- Enforcement of cancellations due to non-payment, non-disclosure or non-provision of documents and any terms imposed by the Insurer.
- Dealing professionally with queries and maintaining close relationships with the sales and service teams at each Broker.
- Ensuring Compliance with internal and external regulations and guidelines.
- Record all correspondence to create a clear audit trail for the underwriting and compliance team.
- Following key compliance principles set by the company and the Financial Conduct Authority.
- Ensure successful broker and capacity audits.
About you:
- You will have strong communication skills.
- You can work well individually as well as with the team members.
- Provide accurate and clear information.
- Determination and the drive to achieve targets.
- A positive and confident approach.
- High degree of self-motivation and ambition.
- The ability to work independently and remotely at times.
- Adaptable to an ever changing and fast pace environment.
- Computer literate skills.
Please apply for more information.
Broker Administrator in Harlow employer: Southam Selections
Contact Detail:
Southam Selections Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Administrator in Harlow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their products. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Broker Administrator in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Broker Administrator role. Highlight any customer service experience and your ability to work in a fast-paced environment, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to showcase your enthusiasm for the role and the company. Let us know why you want to join our team and how your analytical mindset can contribute to our success.
Showcase Your Communication Skills: Since strong communication is vital for this role, ensure your application is clear and concise. Use professional language but keep it friendly – we love a personable touch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Southam Selections
✨Know the Company Inside Out
Before your interview, take some time to research the underwriting company and its focus on broker-only products. Understanding their market, especially in motor insurance for taxi and courier drivers, will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role is heavily customer service-oriented, prepare examples from your past experiences where you provided excellent service. Think about how you handled queries or resolved issues, as this will demonstrate your ability to support brokers effectively.
✨Demonstrate Analytical Thinking
Even if you don’t have direct experience, highlight any situations where you had to analyse information or make decisions based on data. This could be from school projects or previous jobs. It’s all about showing that you can think critically and verify information accurately.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.