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- Tasks: Supervise events, manage the Banquets team, and ensure top-notch service standards.
- Company: Join Southall Farm & Inn, a leader in hospitality with a focus on inclusivity.
- Benefits: Competitive pay, diverse work environment, and opportunities for growth.
- Why this job: Be part of creating unforgettable experiences in a beautiful setting.
- Qualifications: 2+ years in hospitality, leadership skills, and a passion for customer service.
- Other info: Flexible hours, including weekends and holidays, with a dynamic team atmosphere.
The predicted salary is between 28800 - 48000 £ per year.
Assistant Banquet Manager will provide supervision of various event locations on property, including The Orchard Event Center, Jammery, Hilltop Pavilion and other remote locations. Working closely with the whole of Banquets leadership, this role will be instrumental in the upholding of the service culture and standards of Southall Farm & Inn.
Responsibilities
- Hire, train, schedule, lead and manage the performance of the Banquets front of house team.
- Develop and enforce consistent operating procedures to improve customer experience while monitoring controllable costs.
- Oversee property-wide event activations for social, group and corporate clientele, providing guidance to the team to ensure a five-star product.
- Engage in weekly BEO, Operations and other meetings to ensure proper communication and coordination of all facets of Banquet operations.
- Manage the business by conducting linen and supply inventory, assessing labor costs, beverage costs, and operating costs.
- Conduct weekly payroll punch audits to ensure accuracy of timesheets and Team Member pay.
- Conduct regular audits and walkthroughs of events to maintain high levels of quality control.
Skills and Experience
- Minimum of 2 years of experience working in a high-end hotel or resort.
- Minimum of 1 year of experience supervising others.
- Proven track record of success in the hospitality field.
- Polished verbal and written communication, fluent in English.
- Polished and professional appearance.
- Knowledge of industry trends and inventive to set new trends.
- Customer service oriented with unquestioned hospitality skills.
- Ability to work a flexible schedule to include weekends and holidays as necessary.
- Ability to meet physical and mental requirements of the position which will include working indoors and outside.
Education and Requirements
- 4-year college degree preferred, but combination of education and relevant position training and experience will be considered.
- Must be able to push, pull and lift 50 lbs.
- Available to work weekends, evenings and/or holidays.
- Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Banquet Manager in London employer: Southall
Contact Detail:
Southall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banquet Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Banquet Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show up at events! Attend industry gatherings, trade shows, or even local banquets. This is a great way to meet potential employers and showcase your passion for the field. Plus, it gives you a chance to see how different venues operate.
✨Tip Number 3
Prepare for interviews by practising common questions related to banquet management. Think about your past experiences and how they align with the responsibilities of the role. We want you to shine when it comes to discussing your leadership and customer service skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Banquet Manager position!
We think you need these skills to ace Banquet Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Banquet Manager role. Highlight your experience in hospitality and any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Show Off Your Communication Skills: Since polished communication is key in this role, ensure your written application reflects that. Use clear, professional language and check for any typos or errors. We love a well-presented application!
Demonstrate Your Customer Service Passion: In your application, share specific examples of how you've gone above and beyond for customers in past roles. We’re all about exceptional service, so let us know how you embody that spirit!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Southall
✨Know Your Venues
Familiarise yourself with The Orchard Event Center, Jammery, and Hilltop Pavilion. Understand their unique features and how they cater to different events. This knowledge will show your genuine interest in the role and help you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your experience in hiring, training, and managing performance. Be ready to discuss specific challenges you've faced and how you overcame them to maintain high service standards.
✨Understand Cost Management
Brush up on your knowledge of managing controllable costs, including labour and beverage expenses. Be prepared to discuss strategies you've implemented in the past to improve profitability while maintaining quality service. This will demonstrate your business acumen.
✨Communicate Effectively
Polished communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, engage actively with your interviewers, ask questions, and show that you can communicate well with both your team and clients.
