File Preparation Support Clerk in Sheffield

In this role you will support the file preparation process of the digital case file to achieve the objectives of ensuring cases are progressed to CPS and through the court systems.

Key Responsibilities:

• Interrogate, maintain, and retrieve data/information using various computer and manual recording packages, accurately contributing to monitoring activities for own and multi‑agency partnership purposes.
• Court management: interrogation of LIBRA/Common Platform for other matters/similar offences and the use of 'hidden' courts - administratively dealing with court cases/adjournments.
• Home Office Production Orders administration: receipt, processing, and notification of completed actions and provide advice and guidance to officers regarding file content and court process.
• Interpreters’ administration: receipt, processing, and notification of completed actions.
• Remand additions; liaison with OIC/custody/GeoAmey/Courts.
• Liaison with HMCTS, CPS and external agencies and process Digital Cases (Charge and Bail, Postal Requisition) to court and CPS.
• Monitor CJU central email.
• Using the CONNECT computer system prepare a postal requisition for postal service to defendants to attend South Yorkshire Magistrates Court.
• Review CONNECT task work trays including identifying Action Plans and Memos forwarding to relevant parties for action.
• Review computer systems following first court hearings and progress digital case file depending on result.
• Booking in and allocating CC upgrades, Magistrates Upgrades and Committal for Sentence.
• Retrieving and disseminating PTPH results and overseeing Discontinuance process and finalisation of digital case files (Magistrates/Crown).
• Receive, Process and Review Appeal/Warrant/Committal for Sentence cases and general admin duties including receipt and maintaining e‑mails.
• Provide support and coaching to newly appointed File Preparation Support and assist Supervisors with "on the job" training to new court support officers during their induction period and any other duties commensurate with the grade of the post.

Skills and Experience:

• Experience of using Microsoft packages.
• Experience in data input and retrieval of information.
• Experience of communication by a variety of means, including telephone and keyboard skills.
• Flexibility to work overtime to meet organisational needs, and work at other locations within South Yorkshire if required.

What We Offer:

• A highly competitive salary and access to a generous pension scheme.
• Generous annual leave allowance.
• A wide range of family friendly policies including enhanced maternity, paternity and adoption leave.
• Flexible working arrangements including flexi‑time and hybrid working.
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust.
• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police.
• Employee Assistant Programme (accessible 24/7) offering confidential support and advice.
• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to Work scheme.
• Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025.
• Membership to the Sports and Social Club.
• Access to a wide range of staff support groups and networks.

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years is required for this role and successfully undergoing recruitment vetting procedure is a pre‑requisite of employment with South Yorkshire Police.

Appearance & Standards:

South Yorkshire Police is committed to striking a proportionate balance between self‑expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

South Yorkshire Police’s Key Values:

At South Yorkshire Police we have 3 key values which run through everything we do: Fairness, Integrity & Trust.

Smarter Ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community. There are 3 different categories as part of this which are: Fixed, Field and Hybrid. This role has been evaluated as a hybrid role.

Contact Details:

For further information about the role, please contact: Jane Eastwood on 0114 2964701

Closing Date: 24th December 2025

Candidate Information: Please note that, should you be successful at the interview stage and before appointment, the relevant pre‑employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check.

Diversity & Inclusion:

Applications are particularly welcome from female and ethnic minority candidates. It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome applications from these valuable under‑represented groups.