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- Tasks: Provide admin support and handle calls for the PVP Referral Unit.
- Company: Join South Yorkshire Police, a community-focused organisation.
- Benefits: Enjoy competitive salary, generous leave, and flexible working options.
- Other info: Great opportunities for personal growth and a supportive team culture.
- Why this job: Make a difference in your community while developing your career.
- Qualifications: Experience with Microsoft Word and handling confidential info required.
The predicted salary is between 20000 - 22000 £ per year.
Role: Local Referral Clerk
District: Rotherham
Location: Riverside House Rotherham
Salary: 24222 - 26106
Hours: 37
Contract Type: Temporary for 12 months
In this role you will provide administrative and call handling support to the Referral Unit.
Key Responsibilities
- Provide call-handling and administrative support to the PVP Referral Unit.
- Maintain and update records systems and inventories in the PVP Referral Unit.
- Create and update records on the SYP Child Protection Database.
- Process telephone calls to the Referral Unit and prioritise as appropriate.
- Research persons using CATS PROCAD and Internet systems as appropriate.
- Liaise with internal departments, other Police Forces and Agencies.
- Provide typing and file preparation support to District PPU Child Abuse Investigation Teams.
- Attend meetings and produce related reports and minutes.
- Deal with internal / external enquiries.
Skills and Experience
- Experience of using Microsoft Word packages.
- Experience of working with confidential information.
- Must be able to type / input accurately. (You will be required to take a keyboard and audio typing test at interview).
What We Offer
- A highly competitive salary and access to a generous pension scheme.
- Generous annual leave allowance.
- A wide range of family friendly policies including enhanced maternity, paternity and adoption leave.
- Flexible working arrangements including flexi‑time and hybrid working.
- A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust.
- Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police.
- Employee Assistant Programme (accessible 24/7) offering confidential support and advice.
- Flexible lifestyle benefits such as Blue Light Card, Company Shop, Cycle to work scheme.
- Membership to the Sports and Social Club.
- Access to a wide range of staff support groups and networks.
Eligibility
Applicants must meet the minimum requirement checkable history criteria which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre‑requisite of employment with South Yorkshire Police.
Appearance & Standards
South Yorkshire Police is committed to striking a proportionate balance between self‑expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.
South Yorkshire Police’s Key Values
At South Yorkshire Police we have 3 key values which run through everything we do: Fairness, Integrity & Trust.
Smarter Ways of Working
South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives whilst meeting the needs of the organisation.
Contact Details
For further information about the role please contact: Jessica Chapman.
Closing Date: 14th October 2025
Diversity & Inclusion
Applications are particularly welcome from female and ethnic minority candidates. It is really important to us that the department represents the community we serve in order for us to provide the best service utilising a range of backgrounds, experience and skills.
Internal Candidates
This vacancy is temporary therefore you must have the support of your current Line Manager to apply.
Further Information
This role is offered on a fixed‑term basis in accordance with applicable employment legislation and South Yorkshire Police policy.
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
Employment Type: Full‑Time
Experience: years
Vacancy: 1
Hourly Salary: 24222 - 26106
Local Referral Clerk in Rotherham employer: South Yorkshire Police
Contact Detail:
South Yorkshire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Referral Clerk in Rotherham
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities and skills mentioned in the job description. This way, you can tailor your responses during interviews to show how you fit perfectly into the Local Referral Clerk position.
✨Tip Number 2
Practice makes perfect! Brush up on your call-handling and typing skills before the interview. You might even want to do a mock interview with a friend to get comfortable discussing your experience with confidential information and administrative tasks.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of South Yorkshire Police on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work in the Referral Unit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest updates and opportunities at South Yorkshire Police.
We think you need these skills to ace Local Referral Clerk in Rotherham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the key responsibilities listed in the job description. We want to see how you can bring value to the Referral Unit!
Showcase Your Skills: Don’t forget to mention your experience with Microsoft Word and handling confidential information. We’re looking for specific examples that demonstrate your typing accuracy and attention to detail, so be clear and concise!
Be Professional Yet Personable: While we appreciate a friendly tone, remember to maintain professionalism in your written application. This role involves liaising with various departments, so showing your communication skills is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at South Yorkshire Police
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Local Referral Clerk. Familiarise yourself with the key tasks like call handling, record maintenance, and liaising with various departments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your experience with Microsoft Word and any relevant administrative skills during the interview. Be prepared to discuss how you've handled confidential information in the past. This is crucial for the role, so think of specific examples that demonstrate your competence.
✨Practice Typing Tests
Since you'll be required to take a keyboard and audio typing test, it’s a good idea to practice beforehand. Use online typing tests to improve your speed and accuracy. Being well-prepared can give you a significant edge over other candidates.
✨Emphasise Teamwork and Communication
As this role involves liaising with internal departments and external agencies, be ready to discuss your teamwork and communication skills. Share examples of how you've successfully collaborated with others in previous roles, as this will align with the values of Fairness, Integrity & Trust that South Yorkshire Police uphold.