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- Tasks: Assist in managing the vehicle fleet and provide top-notch customer service.
- Company: Join South Yorkshire Police, dedicated to fairness, integrity, and trust in serving the community.
- Benefits: Enjoy flexible working, generous leave, and a supportive team culture with great perks.
- Why this job: Make an impact while developing your career in a collaborative environment.
- Qualifications: Previous customer service and fleet management experience required; full UK driving licence essential.
- Other info: Diversity is valued; applications from underrepresented groups are encouraged.
The predicted salary is between 24222 - 26106 £ per year.
We have an exciting opportunity for a Fleet Assistant to join our Vehicle Fleet Management Team.
Key Responsibilities
- Provides a flexible, customer focussed and professional first line response in providing advice and guidance on all enquiries.
- Use of a number of IT Systems, including Tranman Fleet Management, Merridale Fuel system, UK Telematics Fleet Management and Oracle ERP Systems.
- Take ownership of data quality and integrity of information when inputting, amending and extracting information.
- Maximise the use of IT Systems and equipment to run and create management information and reports.
- To place orders (using the systems and tools available) for goods and services, as required within the department.
- To manage and maintain stock and distribute supplies as required.
- To receive reports of vehicle faults and issue job cards to Technicians as appropriate.
- To ensure all vehicles are correctly licensed.
- Assists the supervisor and senior professional staff with project work including initial administration, updating/amending systems, drafting reports for approval.
- Drafts reports and correspondence of miscellaneous matters to internal and external contacts.
- Attends meetings as required, which involves taking and preparation minutes.
- Undertakes a broad range of clerical and administrative duties.
- Develop and maintain the Department Web Page.
Skills And Experience
- Knowledge of IT Systems, including Tranman Fleet Management, Merridale Fuel system, UK Telematics Fleet Management and Oracle ERP Systems.
- Previous customer service experience.
- Full UK Driving Licence.
- Previous Fleet Management Experience.
What We Offer
- A highly competitive salary and access to a generous pension scheme.
- Generous annual leave allowance.
- A wide range of family friendly policies including enhanced maternity, paternity and adoption leave.
- Flexible working arrangements including flexi-time and hybrid working.
- A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust.
- Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police.
- Employee Assistant Programme (accessible 24/7) offering confidential support and advice.
- Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme.
- Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025.
- Membership to the Sports and Social Club.
- Access to a wide range of staff support groups and networks.
Eligibility
Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.
Appearance & Standards
South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.
Smarter Ways Of Working
South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables South Yorkshire Police to provide an outstanding service to the community. There are 3 different categories as part of this which are: Fixed, Field and Hybrid. This role has been evaluated as a fixed role.
South Yorkshire Police’s Key Values
At South Yorkshire Police we have 3 key values which run through everything we do: Fairness, Integrity & Trust.
Contact Details
For further information about the role, please contact: Joanne Buckley on 07769 131435.
Closing Date
10th June 2025. Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.
How To Apply
Please click ‘Apply’.
Candidate Information
Please note that, should you be successful at the interview stage and before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check.
Diversity & Inclusion
Applications are particularly welcome from female and ethnic minority candidates. It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome applications from these valuable underrepresented groups.
If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk.
In addition, we will look to support anyone who requires Part Time/Job share working hours.
Fleet Assistant employer: South Yorkshire Police
Contact Detail:
South Yorkshire Police Recruiting Team
positiveaction@southyorks.pnn.police.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Assistant
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description, such as Tranman Fleet Management and Oracle ERP Systems. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight any previous customer service experience you have during the interview. Being able to provide a flexible and professional response to enquiries is crucial for this role, so share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Prepare to discuss your experience with fleet management or similar roles. Be ready to explain how you've managed data quality and integrity in previous positions, as this is a key responsibility for the Fleet Assistant role.
✨Tip Number 4
Research South Yorkshire Police's core values of Fairness, Integrity & Trust. During your interview, align your personal values and experiences with these principles to show that you're a good cultural fit for the organisation.
We think you need these skills to ace Fleet Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Fleet Assistant position. Understand the key responsibilities and required skills, such as knowledge of IT systems and previous customer service experience.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise any previous fleet management experience and your proficiency with IT systems mentioned in the job description.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and how your background aligns with the values of South Yorkshire Police. Mention specific examples of your customer service skills and your ability to manage data integrity.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at South Yorkshire Police
✨Know Your IT Systems
Familiarise yourself with the specific IT systems mentioned in the job description, such as Tranman Fleet Management and Oracle ERP Systems. Be prepared to discuss your experience with these tools and how you can leverage them to improve data quality and reporting.
✨Demonstrate Customer Service Skills
Since the role requires a customer-focused approach, think of examples from your past experiences where you provided excellent customer service. Highlight how you handled inquiries and resolved issues effectively.
✨Prepare for Administrative Tasks
The position involves various clerical and administrative duties. Be ready to discuss your organisational skills and any relevant experience you have in managing reports, taking minutes, or maintaining records.
✨Align with Core Values
Understand the core values of Fairness, Integrity, and Trust that South Yorkshire Police upholds. Prepare to explain how your personal values align with these principles and how you would embody them in your role as a Fleet Assistant.
