At a Glance
- Tasks: Join the Force Crime Bureau to ensure accurate crime recording and support investigations.
- Company: South Yorkshire Police, dedicated to community safety and justice.
- Benefits: Competitive salary, generous leave, flexible working, and comprehensive training.
- Other info: Dynamic team environment with opportunities for career growth and development.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Attention to detail, excellent customer service, and computer literacy required.
The predicted salary is between 25242 - 27204 £ per year.
Role: Force Crime Bureau Operators
Department: Force Control Room
Location: Atlas Court, Atlas Way, Sheffield
Salary: £25,242- £27,204 (plus shift and weekend working allowances)
Hours: Full time and part time posts available
Contract Type: Permanent
Join the Force Crime Bureau – Where Accuracy Makes a Difference
Role Purpose:
Are you someone who thrives on getting the details right? Do you enjoy working in a fast-paced environment where your decisions and attention to detail have a real impact? South Yorkshire Police is looking for motivated, professional, and enthusiastic individuals to join our Force Crime Bureau (FCB) – a team at the heart of ensuring crime is recorded accurately, ethically and to the highest standards.
Every day brings something different. As an FCB Operator, you will play a vital role in maintaining the quality and integrity of crime recording, supporting investigations, and helping ensure victims receive the service they deserve. Your work will directly contribute to the force’s ability to protect communities and deliver justice.
Why join us?
- Be part of a supportive, professional team making a real difference.
- Receive comprehensive training with ongoing development opportunities.
- Work in a role where your attention to detail and problem-solving skills are truly valued.
- Enjoy a rewarding shift pattern of four days on, four days off, offering excellent work-life balance.
- Benefit from a 14% shift allowance.
We are looking for people who are:
- Professional, positive, and enthusiastic.
- Highly organised with exceptional attention to detail.
- Confident working independently while also being a great team player.
- Adaptable and resilient in a busy, ever-changing environment.
- Passionate about delivering high standards and continuous improvement.
Key Responsibilities:
- Receive, review, and input all reports of crime from members of the public, police officers and police staff and other third-party organisations.
- Determine whether crimes can be filed within FCB or passed for further research and investigation.
- Inform and advise victims regarding the filing of crime, progression of investigations and finalisation in line with VCOP.
- Question, where appropriate, members of the public reporting crime(s) to establish whether any viable lines of enquiry exist which assist in the detection of that crime e.g. forensic.
- Complete all actions as necessary in line with National VCOP and local Complete Victim Care package, maintaining a victim focused approach at all times.
- Excellent customer service skills with a customer centric approach.
- Attention to detail.
- Computer literate and have proven ability in the use of windows-based computer systems, either by qualification or work experience.
- Flexible approach to work to meet the needs of the organisation including working a shift system and weekends where applicable.
Candidate Information:
If you are successful at the interview stage before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance, and sickness absence criteria check.
The current rota is four shifts on (two early shifts, followed by two lates) then four days off. The successful applicant will be supported with an in-depth 8-week training package around relevant police systems and legislation. The training is scheduled to start January 2027.
During training you will be expected to work full time hours Monday to Friday 0800AM –1600PM at Rotherham and Atlas Court, Atlas Way, Sheffield. Please note: No annual leave can be taken during training. Upon completion of training the successful applicant is likely to join their respective team in March 2027.
Benefits:
- A highly competitive salary and access to a generous pension scheme.
- Generous annual leave allowance.
- A wide range of family friendly policies including enhanced maternity, paternity, and adoption leave.
- Flexible working arrangements including flexitime and hybrid working.
- A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust.
- Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police.
- Employee Assistant Programme (accessible 24/7) offering confidential support and advice.
- Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme.
- Membership to the Sports and Social Club.
- Access to a wide range of staff support groups and networks.
Eligibility:
Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.
Appearance & Standards:
South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.
South Yorkshire Police’s overarching aim is to deliver an excellent police service to support safer communities. The public’s assessment of our excellence is influenced by the level of trust and confidence in us, as an organisation and as individuals. In comparison to the general public, police officers and police staff are held to a higher standards of behaviour and accountability. In applying to join the police, applicants are accepting of these higher standards and understand the implications on their right to privacy.
South Yorkshire Police’s Key Values: At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust.
Closing Date: Thursday 14th August 2026 at 23:59. Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the Talent Acquisition Manager, Recruitment, and the Line Manager for the role.
Contact point for applicants: For further information about the role, please contact Deborah Jones on 01142 961474.
Diversity & Inclusion: Applications are particularly welcome from female and ethnic minority candidates. It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome applications from these valuable underrepresented groups.
FCB Operator employer: South Yorkshire Police
South Yorkshire Police is an exceptional employer, offering a unique opportunity to become a fully accredited detective through the Detective Constable Entry Programme. With a commitment to supporting vulnerable communities and a focus on employee development, the organisation fosters a collaborative work culture that values diversity and provides comprehensive training for career progression. Located in a vibrant region, employees benefit from a competitive starting salary and the chance to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land FCB Operator
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like South Yorkshire Police, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like South Yorkshire Police and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace FCB Operator
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for South Yorkshire Police and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at South Yorkshire Police
✨Get to Know Public Sector Values
Before your interview with South Yorkshire Police, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for South Yorkshire Police.
