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- Tasks: Input and maintain road traffic collision reports using various IT systems.
- Company: Join South Yorkshire Police, a supportive team with strong values.
- Benefits: Generous salary, pension scheme, flexible working, and annual leave.
- Why this job: Make a difference in public safety while developing your skills.
- Qualifications: Good communication, organisational, and IT skills required.
- Other info: Diversity encouraged; applications from underrepresented groups welcomed.
The predicted salary is between 25242 - 27204 £ per year.
Department: Operational Support Unit
Salary: £25,242 - £27,204 (pro rata)
Hours: 20
Contract Type: Permanent
In this role you will input, record, check and maintain road traffic collision reports, using various SYP IT systems. You will also review and respond to incoming correspondence including the disclosure requests for Police Reports & all other relevant material.
Location: Operations Complex, Tinsley, Sheffield
Key Responsibilities- Input, record, quality assure and maintain road traffic collision reports, using various SYP IT systems (including PRONTO, CRASH, CONNECT and SMART Contact).
- Assess each collision record and decide whether to allocate to a police officer for further investigation or finalise where there are no lines of enquiry.
- Monitor timely and accurate completion of RTC investigations, liaising with Police Officers across the Force, to obtain relevant information and evidence and, where required, provide updates to involved parties (via phone, letter, email).
- Process outcomes for drivers including driver awareness courses, build prosecution case files in line with CJU guidelines and complete quality assurance.
- Ensure excellent public service delivery by responding promptly to enquiries from the public, Police staff and external organisations, ensuring any information is provided in compliance with GDPR and MoPI guidelines.
- Liaise with internal and external stakeholders to ensure safe and accurate sharing of information relating to RTCs (inc Roads Policing Group, Serious Collision Unit, Criminal Justice Unit, Forensic Collision Unit, Crown Prosecution Service, Local Authorities).
- Research, interrogate, collate, and evaluate information from all Force systems (including DEMS, Connect, Pronto, Crash, Smart Contact, etc) to identify relevant information for consideration of disclosure under the GDPR 2018.
- Review police information including digitally recorded evidence (which can be sensitive / graphic) for consideration of disclosure and undertake necessary work to redact personal/sensitive information, applying relevant exemptions to justify non-disclosure (i.e. risk of harm / public interest tests).
- Facilitate and assist in arranging interviews between Police Officers and third-party organisations in line with relevant legislation, guidelines and timescales as required.
- Review archived files to ensure retention/destruction in compliance with MOPI guidelines.
- Good communication skills by a variety of means including telephone and keyboard.
- Good organisational skills and ability to work under pressure.
- Good IT skills and knowledge of Microsoft applications.
- Ability to cope with working with a distressing subject matter.
Evidence in application: Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview.
What We Offer- Generous salary and pension scheme
- Generous annual leave allowance
- Flexible working arrangements including flexi-time and hybrid working
- Supportive team culture underpinned by values of Fairness, Integrity & Trust
Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.
Appearance & StandardsSouth Yorkshire Police is committed to professional standards in dress and appearance. Tattoos visible on duty are permitted if not deemed unacceptable or inappropriate. Tattoos will be reviewed as part of the recruitment process.
Diversity & InclusionApplications are welcome from female and ethnic minority candidates. We encourage applications from underrepresented groups. If you are from an underrepresented group and want to learn about support, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk.
Contact DetailsFor further information about the role, please contact: Inspector Kieran Frain by email Kieran.Frain@southyorkshire.police.uk
Closing Date: 27th April 2026
Documents To Review and other candidate guidance are available via provided links in the original posting.
Collisions Administrator employer: South Yorkshire Police
Contact Detail:
South Yorkshire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collisions Administrator
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities and skills mentioned in the job description. This way, when you get that interview, you can confidently discuss how your experience aligns with what they're looking for.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of South Yorkshire Police on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work as a Collisions Administrator.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to the role, especially around communication and organisational skills. Role-play with a friend or use our StudySmarter resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process, so make sure to check them out!
We think you need these skills to ace Collisions Administrator
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your communication and organisational skills in your application. We want to see how you can handle the pressure of working with sensitive information and how you’ve used IT systems in the past.
Be Specific: When you're detailing your experience, be specific about your previous roles and responsibilities. Use examples that relate directly to the tasks mentioned in the job description, like handling reports or liaising with stakeholders.
Keep It Professional: Even though we’re keeping it informal here, your written application should maintain a professional tone. Make sure to proofread for any typos or errors before hitting send – first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. Plus, you’ll find all the info you need right there.
How to prepare for a job interview at South Yorkshire Police
✨Know Your Systems
Familiarise yourself with the SYP IT systems mentioned in the job description, like PRONTO and CRASH. Being able to discuss how you've used similar systems or your willingness to learn will show you're ready to hit the ground running.
✨Demonstrate Communication Skills
Since good communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times you’ve liaised with different stakeholders or handled sensitive information, as this will resonate well with the interviewers.
✨Showcase Your Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks, especially under pressure. You might want to share specific instances where your organisational skills made a difference in your work, particularly in fast-paced environments.
✨Understand GDPR and Compliance
Brush up on GDPR guidelines and how they apply to the role. Being able to discuss how you would handle sensitive information and ensure compliance will demonstrate your understanding of the legal aspects of the job.