At a Glance
- Tasks: Deliver high-quality pensions administration and support customer enquiries.
- Company: Award-winning local authority managing a £10 billion pension fund.
- Benefits: Generous leave, flexible working, professional development, and wellbeing initiatives.
- Other info: Dynamic team environment with opportunities for social events and community engagement.
- Why this job: Kickstart your career in pensions with structured progression and impactful work.
- Qualifications: Level 2 qualification or equivalent, good IT skills, and strong communication.
The predicted salary is between 25185 - 25185 € per year.
Starting Salary £25,185 per annum, plus excellent benefits and potential progression opportunities.
12 Months Fixed Term Contract, Full Time (x5)
We have an exciting opportunity to join our Benefits Team in this well-respected, award-winning organisation managing a £10 billion pension fund.
Who we are: We are both a local authority and a pension fund and are unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours which are all about being honest and accountable, professional, progressive and empowering.
What you'll be doing: You will play a key role in delivering a high-quality, customer-focused pensions administration service to scheme members, their dependants, participating employers and external stakeholders. As a Pensions Officer, you will help ensure we meet our commitments under service charters and fulfil statutory obligations in providing accurate and timely information to members. The role also includes supporting our Customer Centre, handling customer enquiries directly on a rota basis, providing professional and responsive front-line support.
This is an excellent entry-level opportunity for someone looking to build a career in pensions administration. We offer a structured career progression pathway, with full training and support provided, enabling progression through up to four grades based on experience and performance. If you're looking for a rewarding role with development opportunities and the chance to make a real difference to customers, we'd love to hear from you.
What you'll be able to offer:
- A qualification at Level 2 or equivalent, with a willingness to undertake further study and development where appropriate.
- A basic understanding of Health and Safety regulations and procedures, alongside an awareness of equality, diversity and inclusion principles.
- Good IT skills, including experience of using standard office software and systems.
- Able to communicate clearly and effectively, both verbally and in writing.
- Competence in using general office equipment and administrative systems.
- Strong attention to detail, able to organise and prioritise tasks.
- Some previous general administrative experience.
What's in it for you: We have a generous annual leave policy that offers between 28 days and 36 days annual leave depending on length of service, plus all statutory bank holidays and you are able to accrue and take up to 13 extra days leave per year by utilising Flexitime. We have several work-life balance policies including a Flexible Working Hours policy (Flexitime) which allows you to work your contracted hours to suit both you and the team that you are working in, as well as offering hybrid working enabling you to work from home for up to 3 days per week, following your probationary period. You'll automatically be enrolled into the LGPS (Local Government Pension Scheme) which provides a salary-related pension, to which the employer contributes. If the role requires it, we will pay for your professional membership of a recognised accountancy body. We offer a range of wellbeing initiatives including regular webinars on health & wellbeing, fresh fruit, tea, coffee and employer provided flu vaccination vouchers each year. We also organise regular social and charity events. We also offer a 24/7 confidential helpline, access to workplace counselling and Occupational Health. Access to a range of benefits and discounts through the Wider Wallet scheme. Centrally located modern office for public transport links and staff on-site parking available.
Please refer to the job description upon submitting your application. Closing date for applications is Monday 8th June and interviews will be held the week commencing Monday 22nd June.
Pensions Officer in Sheffield employer: South Yorkshire Pensions Authority
Join our award-winning organisation as a Pensions Officer in Barnsley, where you will be part of a unique local authority managing a £10 billion pension fund. We pride ourselves on our supportive work culture that values honesty, accountability, and professional development, offering generous annual leave, flexible working options, and a structured career progression pathway. With a focus on employee wellbeing and community engagement, this role provides a meaningful opportunity to make a real difference while enjoying a fulfilling career in pensions administration.
Contact Detail:
South Yorkshire Pensions Authority Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Officer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. Show us that you’re not just interested in the role, but also in being part of our mission!
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Confidence is key, and we want to see you shine when discussing your skills and experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position.
We think you need these skills to ace Pensions Officer in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Pensions Officer role. We want to see how you can contribute to our customer-focused pensions administration service!
Showcase Your Communication Skills:Since clear communication is key in this role, don’t forget to demonstrate your ability to communicate effectively in both your written application and any supporting documents. We love seeing candidates who can express themselves well!
Highlight Attention to Detail:As a Pensions Officer, attention to detail is crucial. Use your application to showcase examples where you've successfully managed tasks that required precision and organisation. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at South Yorkshire Pensions Authority
✨Know Your Pensions Basics
Before the interview, brush up on your knowledge of pensions administration. Understand key terms and concepts related to pension funds, especially since this role involves managing a £10 billion pension fund. Being able to discuss these topics confidently will show your genuine interest in the position.
✨Demonstrate Customer Focus
Since the role is customer-facing, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you handled inquiries or resolved issues effectively. This will highlight your ability to deliver a high-quality, customer-focused service.
✨Showcase Your Attention to Detail
Attention to detail is crucial in pensions administration. Be ready to discuss how you ensure accuracy in your work. You might want to share examples from previous roles where your attention to detail made a significant difference, whether in administrative tasks or data management.
✨Align with Their Values
Familiarise yourself with the organisation's values and behaviours, such as being honest, accountable, and professional. During the interview, try to weave these values into your responses. This will demonstrate that you not only understand their ethos but also see yourself fitting into their culture.