At a Glance
- Tasks: Deliver high-quality pensions administration and support customer enquiries.
- Company: Award-winning local authority managing a £10 billion pension fund.
- Benefits: Generous leave, flexible working, professional development, and wellbeing initiatives.
- Other info: Dynamic team environment with opportunities for social events and community engagement.
- Why this job: Kickstart your career in pensions with structured progression and impactful work.
- Qualifications: Level 2 qualification or equivalent, good IT skills, and strong communication abilities.
The predicted salary is between 25185 - 25185 £ per year.
Starting Salary £25,185 per annum, plus excellent benefits and potential progression opportunities.
12 Months Fixed Term Contract, Full Time (x5)
We have an exciting opportunity to join our Benefits Team in this well-respected, award-winning organisation managing a £10 billion pension fund.
Who we are: We are both a local authority and a pension fund and are unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours which are all about being honest and accountable, professional, progressive and empowering.
What you'll be doing: You will play a key role in delivering a high-quality, customer-focused pensions administration service to scheme members, their dependants, participating employers and external stakeholders. As a Pensions Officer, you will help ensure we meet our commitments under service charters and fulfil statutory obligations in providing accurate and timely information to members. The role also includes supporting our Customer Centre, handling customer enquiries directly on a rota basis, providing professional and responsive front-line support.
This is an excellent entry-level opportunity for someone looking to build a career in pensions administration. We offer a structured career progression pathway, with full training and support provided, enabling progression through up to four grades based on experience and performance. If you're looking for a rewarding role with development opportunities and the chance to make a real difference to customers, we'd love to hear from you.
What you'll be able to offer:
- A qualification at Level 2 or equivalent, with a willingness to undertake further study and development where appropriate.
- A basic understanding of Health and Safety regulations and procedures, alongside an awareness of equality, diversity and inclusion principles.
- Good IT skills, including experience of using standard office software and systems.
- Able to communicate clearly and effectively, both verbally and in writing.
- Competence in using general office equipment and administrative systems.
- Strong attention to detail, able to organise and prioritise tasks.
- Some previous general administrative experience.
What's in it for you: We have a generous annual leave policy that offers between 28 days and 36 days annual leave depending on length of service, plus all statutory bank holidays and you are able to accrue and take up to 13 extra days leave per year by utilising Flexitime. We have several work-life balance policies including a Flexible Working Hours policy (Flexitime) which allows you to work your contracted hours to suit both you and the team that you are working in, as well as offering hybrid working enabling you to work from home for up to 3 days per week, following your probationary period. You'll automatically be enrolled into the LGPS (Local Government Pension Scheme) which provides a salary-related pension, to which the employer contributes. If the role requires it, we will pay for your professional membership of a recognised accountancy body. We offer a range of wellbeing initiatives including regular webinars on health & wellbeing, fresh fruit, tea, coffee and employer provided flu vaccination vouchers each year. We also organise regular social and charity events. We also offer a 24/7 confidential helpline, access to workplace counselling and Occupational Health. Access to a range of benefits and discounts through the Wider Wallet scheme. Centrally located modern office for public transport links and staff on-site parking available.
Please refer to the job description upon submitting your application. Closing date for applications is Monday 8th June and interviews will be held the week commencing Monday 22nd June.
Pensions Officer employer: South Yorkshire Pensions Authority
South Yorkshire Pensions Authority is an excellent employer, offering a supportive work culture that values work-life balance through flexible hours and a generous leave policy. Employees benefit from continuous professional development opportunities, including training in technical aspects of pensions, making it an ideal environment for those looking to grow their expertise while contributing to a reputable pension fund in Sheffield.
Contact Details:
South Yorkshire Pensions Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Officer
✨Tip Number 1
Network like a pro! Reach out to people in the pensions field, especially those connected to the organisation you're applying to. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Pensions Officers. Think about how your skills match the job description and be ready to share examples that highlight your experience.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the team, let them know why you're excited about the role and how you can contribute to their mission of providing excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Pensions Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Pensions Officer role. We want to see how you can contribute to our customer-focused pensions administration service!
Showcase Your Communication Skills:Since clear communication is key in this role, don’t forget to demonstrate your verbal and written communication abilities in your application. We love seeing candidates who can express themselves effectively!
Highlight Attention to Detail:As a Pensions Officer, attention to detail is crucial. Use your application to showcase examples where you've successfully managed tasks that required precision and organisation. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you're keen on joining our team!
How to prepare for a job interview at South Yorkshire Pensions Authority
✨Know Your Pensions Basics
Before the interview, brush up on your knowledge of pensions and the specific responsibilities of a Pensions Officer. Understanding key terms and concepts will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role involves delivering a high-quality, customer-focused service, prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. This will demonstrate your ability to provide professional support.
✨Highlight Your Attention to Detail
As a Pensions Officer, accuracy is crucial. Be ready to discuss how you ensure precision in your work, whether through double-checking information or using organisational tools. This will reassure the interviewers of your capability to manage sensitive data.
✨Emphasise Your Willingness to Learn
The job description mentions a willingness to undertake further study and development. Share your enthusiasm for learning and any relevant courses or training you’re interested in pursuing. This shows that you're committed to growing within the organisation.
