At a Glance
- Tasks: Join a friendly team to maintain and improve our Pension Administration System.
- Company: South Yorkshire Pensions Authority, committed to quality service and teamwork.
- Benefits: Generous leave, flexible hours, and a solid pension scheme.
- Other info: No prior pension experience needed; training provided for eager learners.
- Why this job: Make a difference in pensions while learning and growing in your career.
- Qualifications: Level 2/3 qualification or equivalent; office admin experience preferred.
The predicted salary is between 22000 - 37000 £ per year.
Location: Barnsley, S71 1HG
Pay Range: Starting salary £25,992 per annum, rising up to £31,067 per annum.
Employment Type: Permanent, Full Time
What You’ll Be Doing:
- You will join our small, friendly and progressive Pension Systems Team, responsible for the maintenance and progression of the current Pensions Administration System and for delivering a high‑quality support service to the main customer‑facing administration teams across SYPA.
- Support project work to assist the Systems Team in implementing continuous improvement initiatives.
- Maintain system support and upgrades, ensuring data integrity and contributing to testing of new releases.
- Respond to and resolve routine system issues reported through the Internal Helpdesk system, escalating more complex queries as appropriate and assisting with back‑office query resolution relating to case processing.
- Assist in producing or amending standard reporting queries, using SQL under guidance and identifying/reporting errors resolved with established SQL scripts.
Qualifications and Skills:
- Level 2/3 qualification or equivalent; or evidence of ability at an equivalent level.
- Office administration experience, confidently handling administrative procedures.
- Working knowledge of relevant systems, equipment, processes and procedures.
- Competent in a range of IT tools.
- Ability to work with others to achieve objectives and provide excellent customer service.
- Clear communication skills, both oral and written.
- Accuracy and ability to prioritise and organise own workload.
- Ability to apply health and safety, equality and diversity, and other SYPA policies and procedures.
- You do not need prior pension experience; a well‑planned induction and training programme will be provided.
- Highly motivated, keen to learn and genuinely interested in this type of work are essential.
- Previous pension experience, particularly LGPS, may enable an appointment above the starting salary.
Benefits:
- Generous annual leave policy—28 to 36 days, plus statutory bank holidays, with the option to accrue and take up to 13 extra days per year via Flexitime.
- Flexible Working Hours policy (Flexitime) allowing you to work your contracted hours to suit you and the team.
- Automatic enrollment into the LGPS (Local Government Pension Scheme) providing a salary‑related pension with employer contributions.
- Wellbeing initiatives: regular webinars on health staff on‑site parking available.
Closing Date – 28th November 2025
Interview Date – 15th December 2025.
We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Early applications are encouraged as we will be shortlisting throughout the duration of the campaign.
Pension Systems Officer employer: South Yorkshire Pensions Authority
South Yorkshire Pensions Authority is an excellent employer, offering a supportive work culture that values work-life balance through flexible hours and a generous leave policy. Employees benefit from continuous professional development opportunities, including training in technical aspects of pensions, making it an ideal environment for those looking to grow their expertise while contributing to a reputable pension fund in Sheffield.
Contact Details:
South Yorkshire Pensions Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pension Systems Officer
✨Tip Number 1
Get to know the company! Research South Yorkshire Pensions Authority and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to pensions. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about how your skills in IT and administration can contribute to the Pension Systems Team. We want to see you shine, so be ready to showcase your strengths!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the SYPA team. Get your application in early to stand out from the crowd!
We think you need these skills to ace Pension Systems Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Pension Systems Officer. We want to see how you can contribute to our friendly team, so don’t hold back on showcasing your relevant experience!
Show Off Your IT Skills:Since this role involves working with various systems and SQL, be sure to mention any relevant IT tools or software you’re familiar with. We love seeing candidates who are tech-savvy and ready to tackle system support and upgrades!
Communicate Clearly:Your written communication skills are key for this position, so make sure your application is clear and concise. We appreciate well-structured applications that reflect your ability to communicate effectively, both in writing and verbally.
Apply Early!:Don’t wait until the last minute to submit your application! We’ll be shortlisting throughout the campaign, so getting your application in early gives you a better chance. Head over to our website and get started today!
How to prepare for a job interview at South Yorkshire Pensions Authority
✨Know Your Systems
Familiarise yourself with the Pensions Administration System and any relevant IT tools mentioned in the job description. Understanding how these systems work will help you answer technical questions confidently and show your genuine interest in the role.
✨Brush Up on SQL
Since you'll be working with SQL for reporting queries, it’s a good idea to review basic SQL commands and practices. Prepare to discuss any experience you have with SQL, even if it's just academic, as this will demonstrate your readiness to tackle the technical aspects of the job.
✨Showcase Your Customer Service Skills
The role involves providing support to customer-facing teams, so be ready to share examples of how you've delivered excellent customer service in previous roles. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Your Motivation to Learn
Since prior pension experience isn't required, focus on your eagerness to learn and grow in this field. Share specific instances where you've quickly picked up new skills or adapted to new environments, showing that you're a motivated candidate who can thrive in the role.
