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- Tasks: Support the Employer Services Team in delivering top-notch customer service and coordinating accounting exercises.
- Company: Join a unique, award-winning local authority managing a £10 billion pension fund.
- Benefits: Enjoy flexible working hours, generous leave, wellbeing initiatives, and a modern office environment.
- Other info: Apply early as we shortlist throughout the campaign; closing date is 29th August.
- Why this job: Be part of a progressive culture that values work-life balance and empowers employees.
- Qualifications: Level 3 qualification or equivalent with strong admin skills and customer service experience required.
The predicted salary is between 28800 - 43200 £ per year.
Business Support Officer – Corporate
Location: Barnsley / Hybrid
Salary: £28,598 – £30,024 (pending 2026/27 pay award) + benefits
Contract: Permanent, Full Time (35 hours per week)
Overview
We have an exciting opportunity to join our friendly and forward‑looking Governance and Corporate Services team in this well‑respected, award‑winning organisation managing an £11 billion pension fund.
Who We Are
We are both a local authority and a pension fund and we’re unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours – which are all about being honest and accountable, professional, progressive, and empowering.
We have a culture that encourages work‑life balance, and we offer flexible working hours. Our newly refurbished Barnsley office provides a state‑of‑the‑art working environment with free on‑site parking and located within 10 minutes’ walk of both the train and bus stations, it makes us easily accessible.
Responsibilities
You will provide comprehensive, efficient and effective business support to the Governance and Corporate Services Team, and to the wider organisation when required, supporting them with a range of business functions including administrative support for the governance team’s policy, compliance and information governance work, co‑ordination of diary management, booking travel and accommodation and purchasing arrangements. You will also support the democratic services function and associated meetings and events along with various other administrative tasks.
Requirements
Drawing on your previous office experience, you will be an experienced administrator with a passion for delivering first class customer service. You will need to be highly organised with strong attention to detail and the ability to prioritise and organise your own workload.
- Education to Level 3 qualification standard or equivalent.
- Great communication skills and the ability to work with others to achieve objectives.
- Competence in a range of IT applications.
- Proven experience of working with confidential and sensitive information.
- Good working knowledge in relation to information governance.
Benefits
We have a generous annual leave policy that offers between 28 days and 36 days annual leave depending on length of service, plus all statutory bank holidays and you can accrue and take up to 13 extra days leave per year by utilising Flexitime.
We have several work‑life balance policies including a Flexible Working Hours policy (Flexitime) which allows you to work your contracted hours to suit both you and the team that you are working in, as well as offering hybrid working enabling you to work from home for up to 3 days per week, following successful completion of probationary period.
You will automatically be enrolled into the LGPS (Local Government Pension Scheme) which provides a salary‑related pension, to which the employer contributes.
We offer a range of wellbeing initiatives including regular webinars on health & wellbeing, fresh fruit, tea, coffee, and employer provided flu vaccination vouchers each year. We also organise regular social and charity events.
We also offer a 24/7 confidential helpline, access to workplace counselling and Occupational Health.
Access to a range of benefits and discounts through the Wider Wallet scheme.
Centrally located modern office for public transport links and staff on‑site parking available.
Application Information
Closing Date – Friday 22nd May 2026
Interview Date – Monday 1st June 2026
We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
We will be shortlisting throughout the duration of the campaign therefore early applications are encouraged.
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Business Support Officer employer: South Yorkshire Pensions Authority
Contact Detail:
South Yorkshire Pensions Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the Local Government Pension Scheme and its unique aspects, especially how it operates as a democratically accountable organisation. This knowledge will help you demonstrate your understanding of the role and its significance during interviews.
✨Tip Number 2
Engage with the Employer Services Team's recent activities by checking their LinkedIn page. Mentioning specific projects or initiatives in your conversations can show your genuine interest and help you stand out as a candidate.
✨Tip Number 3
Highlight your experience in customer service and administration during networking opportunities. Be prepared to share examples of how you've effectively managed enquiries and supported teams in previous roles, as this aligns closely with the responsibilities of the Business Support Officer.
✨Tip Number 4
Prepare thoughtful questions about the work-life balance policies and flexible working hours mentioned in the job description. This shows that you value a supportive work environment and are keen to understand how the organisation prioritises employee wellbeing.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Business Support Officer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in a busy office environment and your customer service skills. Provide specific examples of how you've successfully managed workloads and supported teams in the past.
Showcase Your Qualifications: Make sure to mention your Level 3 qualification or equivalent clearly in your application. If you have any additional relevant certifications or training, include those as well to strengthen your candidacy.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the organisation. Discuss why you are drawn to their values and how you can contribute to their mission of providing excellent service to pension fund employers.
How to prepare for a job interview at South Yorkshire Pensions Authority
✨Understand the Organisation's Values
Before your interview, make sure you familiarise yourself with the organisation's values and behaviours. They emphasise honesty, accountability, professionalism, and empowerment, so be prepared to discuss how your own values align with theirs.
✨Showcase Your Customer Service Skills
As a Business Support Officer, delivering first-class customer service is crucial. Prepare examples from your previous experience where you successfully handled customer enquiries or resolved issues, highlighting your attention to detail and communication skills.
✨Demonstrate Your Administrative Experience
Be ready to discuss your experience in busy office environments. Highlight specific administrative tasks you've managed, such as coordinating projects or handling multiple priorities, to show that you can thrive in a dynamic setting.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the organisation. Consider asking about the team dynamics, opportunities for professional development, or how they measure success in the Employer Services Team.